Overall Ratings & Reviews Hotel de la Soledad

Hotel de la Soledad is absolutely stunning—an unforgettable place that made my stay truly special. I’m so glad I chose it! The beauty of the hotel had me constantly reaching for my camera; every corner was picture-worthy. I indulged in both room service and meals at the restaurant, and everything was top-notch. The staff were warm, welcoming, and always greeted me with a smile. I felt genuinely cared for throughout my visit. I can’t wait to return!

Absolutely fantastic hotel in city centre~ everything we needed. Will definitely stay here again.

I love everything about this hotel. The staff was amazing, the rooms are gorgeous, and the location is perfect. This is one of my favorite hotels I have ever stayed at. one of my favorite hotels I have ever stayed at.

Amazing service and location!

Spectacular courtyard setting as two couples arrived at 1pm after a 5 hour journey. We were abruptly told that our rooms were not ready with check in time at 3pm. That has happened to us as we travel lots. We were offered a small cocktail as we waited patiently for news of an opening before that time. We were offered an early check in for p$400 per room. I chose this hotel as it was the most expensive hotel as it was a special celebration. Not one other guest checked in as we waited for an hour then we requested feedback. Nothing. We waited until exactly 3pm until we asked again. They did not even call us one minute early. They should re-visit their policy as their kind cocktail offer encouraged us to stay within the hotel lobby when we could have made the most of our day by exploring Morelia for 2 hours. This made us feel unwelcome and as a result we avoided further spending in the hotel during our 2 day stay there.

I’m very pleased with my stay here. I felt safe the entire time with the 24 hr security. It was quiet and ambience was very beautiful. The only thing I would complain about is my shower water never got hot. Only the faucet water did. Other than that, great stay and would come again.

Location is unbeatable, walking distance to every historic spot and close to good restaurants and nice shop stores. Hotel is beautiful, my room was superb with an attached nice window/balcony’. Breakfast was delicious every day but slow service from the restaurant staff. The only issue was with one of the ladies at the reception, she was rude at time of check-in and check-out with the rest of the group (even though all of them were staying at the hotel too) I think you should do better training your PR and lobby/ staff otherwise everting else we’re really nice. I would love to stay another time in La Soledad

Beautiful hotel, eveything nearby.

Best hotel in Morelia

It was our first time and loved it, we will be back!

Pretty much we liked everything too bad we forgot to get the courtesy drinks maybe next time for sure Definitely we would love to stay again, it’s a pretty comfortable and quite place

The Hotel is beautiful full of details in each corner, amazing location and walking distance from so many historical sites and good restaurants. The room was very comfortable and clean. The only issue was the POOR and RUDE attitude from the ladies

Everything was amazing. The hotel was very clean and within walking distance of downtown Morelia where there is a lot going on.

Staff and service was excellent. Beautiful place to stay and it’s near shops and restaurants.

Excellence all around. Nicest suite I’ve ever stayed in

wonderful

Everything was exceptional as was the restaurant

Perfect place to visit

Well have code bars to call restaurant in the room, didn’t work, I request airport transportation part of the service, didn’t have it, I asked for water at 10pm kitchen was closed so I was told o can’t get any water, have to leave early and they called me from the taxi to check out, even do they had my credit card. Is a good hotel nice clean and cute, but they have lack of service!!!

Excellent service from the moment we arrived. The common areas were stunning. Beautiful patios, plants, and decorations. The room had high ceilings and big windows with a small balcony. Great location, which was peaceful.