Good overall, but very expensive buffet food (40euro for dinner per person) while the food was really average. Did also did try to charge for every little things that would normally be included and free especially for a 5 stars

Great hotel for those who want to lounge by pool with kids. Safe as lifeguard on site. Good drinks selection. Not so great if wanting to walk to beach as hot and one hour walk easy there and back. Also the shuttle is far too small to take us to beach. Has to wait 30 mins each way.

Lovely hotel. Gluten free options available. Getting a taxi to the airport was very easy, getting a taxi at any other time you need to book ahead or prepare to wait. There’s a shuttle at 10am and 5pm that the hotel run to Paguera, it’s a shame it’s only twice a day. So would recommend a hire car if spending longer than a few days here.

Suite was fantastic. Breakfast was really good. That said, a five star hotel should serve real orange juice not the one from concentrate. Staff and service were a bit robotic and not personable enough. It took a very long time for us to get our luggages which was a problem in a huge facility on a hill. The hotel has a lot of potential but it is not operating at its full potential. Outside the rooms, the grounds feel a bit tired.

I stayed for 8 nights with my daughters. Our room was spacious with a balcony and beautiful view! Upon our arrival Jaime greeted us, his level of customer service was top notch! Breakfast was included with our stay, I highly recommend that option as the buffet is incredible. Their dinner buffet is also outstanding! The one thing we would have liked was for the pool to remain open to at least 8pm- as it gets dark really late in Mallorca returning from the calas around 7-7:30 my girls would have liked a quick dip in the pool but it closes at 7:30. Other than that the hotel is excellent I highly recommend it!

This property was very nice and clean. I like how secluded it was in its own quiet tucked away hillside road. The view from the property was remarkable. The staff were very nice and professional. The rooms were clean and had tons of space to move around. The onsite amenities were wonderful, and I plan on going back soon so I can enjoy them all.

Overall really enjoyed our stay at Hilton. The grounds and views of the property were very nice. The pool may look small but was not crowded so was very nice. Minor point about beds when you get in and get out they do squeak a little which can be little annoying while heading to bathroom at night but really minor point. We had issues at check in and once reported to front office manager Francine she really helped us out and made our stay very special and dealt with our concerns. Additionally, Netty and Irene were wonderful and ensured we had a stress free stay. Irene in particular made our breakfast visit very special which made our stay very memorable.

Amazing

Gorgeous location amazing stay. Impressive views! Very clean well maintained. Amazing amenities.

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The hotel was beautiful and the service was nice.

A

Wonderful hotel with excellent staff

The fact you are charged for water and there is a 75 euro charge for room service makes the guest experience exceptionally poor

Views and grounds are beautiful. Staff were helpful and friendly. We greatly enjoyed our stay there. Negatives would be with the included breakfast and dinner. Not sure I would do that again since they serve pretty much the same things over and over. Food is good, not great.

No water provided either in the room or with an evening meal. As a result over €150 had to be spent on water alone during our stay. Ridiculous!

We had a family room on and it was a good size space with a separate living room. The bed was comfortable but some of the fixtures and fittings needed some attention. We stayed on a DBB basis and the choice and quality of the food was good. The hotel was clean but felt a little dated in areas. It is up on the top of the hill so not particularly accessible to other areas of the town. Staff were friendly and helpful. There was a problem with the air conditioning whilst we were there. I give it a solid 7/10.

Pool was well maintained, food was awesome, room was great. Only suggestions would be ... you should clean curtains in room and clean balcony floors. Front desk staff should be relieved every couple hours for personal hygiene reasons. They should freshen up as they speak to clients all day. Otherwise i loved my stay!

Definitely 5 star facilities, however it seems to have too few staffs for such a large hotel and therefore 3 star services

The hotel is beautiful and well maintained. The staff is very friendly and helpful; you feel appreciated. The area is perfect since it’s close to a beach and many calas. The breakfast buffet was also great and my son loved everything there. We had a great wonderful time and will definitely come back!