This hotel is definitely not 4* as it claims. I found the people at the reception to be unhelpful and sometimes down right rude. When I got the hotel I discovered to my horror that they are renovating on the floor above me with noise of banging and drilling going on for most of the day, the worse thing was that when I booked the hotel on Expedia nowhere did it say that there are any renovations in progress during my stay. The room itself was nice comfortable and clean but the hotel itself was boring, there was some silly entertainment at night and I found the food to be unimaginative, and repetitive. The saving grace to this trip was the glorious weather and beautiful Tenerife. And I would definitely visit Tenerife again. This hotel might be some people's Cup of tea, mine it was absolutely not and would not stay there again even if was free!!

The room was clean, modern and spacious. Cleaning staff were quick efficient and left the room tidy and clean.

Room and Amenities were great. Food was also great.

Staff polite and friendly. Room was clean. Food lovely.

Fantastic room with a corner view of the ocean. Lovely staff and great food choices.. entertainment was great as well.. overall, a wonderful experience..

Terrible food

The hotel was excellent for a family holiday. Wonderful food and facilities. Modern, clean and friendly. The walk to the centre of town was short and there was a shop very local for any bits extra you need. An absolutely fabulous place to stay. Highly recommended.

Is a very nice hotel

We had an amazing stay at El Tope, it was just what we wanted. Would love to see some more amenities at the hotel and more activities/events within the hotel itself. The rooftop bar was a highlight which seemed newly built, there were works going on whilst we were there so hopefully even more new stuff to come! Thanks El Tope for a wonderful vacation

After having read a lot of negative reviews we were a little apprehensive about the hotel but we thoroughly enjoyed our stay there. We were able to check-in an hour and a half early and staff were all very friendly and professional. Room was lovely and everywhere was very clean. Some building work going on but didn’t cause any issues. Plenty of choice at mealtimes and it was always presented beautifully. The rooftop bar is amazing! Bit of a steep hill or steps into town but lots in the area to see and bus stops close by. Really lovely hotel and good value for money.

Pretty standard hotel with nice views of the area surrounding. The food was very basic though and lacked flavour, but at least it had variety. Wish the swimming pool was a bit bigger, but overall it's a nice stay and a good place to relax.

Good location, good property, good food

The hotel and staff were great.

The hotel was amazing with amazing staff although They could improve the food and maybe invest in the air conditioning a bit more

The staff were very friendly. roof top bar area was fantastic

A great stay for my week in Tenerife. Great place to be close to local amenities but I had hired a car so explored the island. Ample sunbeds when I stayed - no need to reserve by towel! When I stayed in late Feb / early March 2023 it was mainly being visited by older German singles and couples who were polite and respectful. Very quiet despite its closeness to the town centre which was ideal for me. A great buffet breakfast each day and lovely staff who were attentive should you need them. Very limited parking on-site but at the time I visited this wasn't a problem and I got one of the 20 or so spots every time. Have a great stay here! I enjoyed it - it was perfect for my needs. Thank you!

The hotel sits on a hill with nice view. Since it's not on the beach and the sea view is partially blocked by other high-rise hotels, that could block the hotel from asking full price (?). However, the area is nice and convenient with beach, restaurants, bus stops and supermarket all withing walking distance. Also, breakfast buffet is top rated with lots of varieties. Will be back next year!

Stunning views from the hotel bedroom. Very convenient for our visit to Puerto de La Cruz.

It’s was a nice stay overall. The food were delicious and the staffs are very friendly. Our room is always clean. The location is not bad it’s about 15 minutes going to the beach and around 8 minutes to the grocery inside a small shopping mall. It’s also near some small local restaurants. Going back to the hotel is uphill. It’s a struggle if you’re not very fit, me and my wife always have to stop halfway to catch our breath. In the room there’s no kettle provided and you have to rent the safety box. We booked our holiday from 5-10 September 2022 which is after summer break surprisingly it’s still a little bit busy. I would like to mention Isabel from front desk as she’s very friendly and helpful all the time

Very Good Hotel, from Staff, Cleanest, location.We really love this Hotel.I recomended and we will stay again..