The staff , from the cleaning lady to the front desk people , always willing to help and make you stay comfortable. The lady who cleaned our room 206 was always on point . Making sure we had all we needed and performed a great job , every time she went in to clean it .

Would have given higher score…but like many hotels in Mexico…noise in hallways an issue. Also the ability to warm the room up when cold was a problem. But still my go to place remains intact.

Hotel location was perfect for all the things that we wanted to do!

Great staff and convenient location!

Yes

Overall it was a wonderful place. Location was great and within a short walking distance to everything. The staff were friendly and responsive, but most didn’t speak English. There was no noise coming from the street at night but other guests often made lots of noise in the hallway. We left the locker’s door open with all our valuables inside one day and was pleasantly surprised when nothing was stolen upon our return. This is unheard of in Europe or even in America.

This was a cozy and friendly hotel with great service and an amazing breakfast buffet. They cleaned the rooms regularly and the location was central to a lot of great restaurants and sites. I would definitely stay again.

Great location. The rooms are a little outdated and there’s a little smell to the covers but other than that, I can’t complain about anything else. the service was great and the location once again was amazing..

A lovely hotel in a walkable neighborhood, very close to public transportation. Helpful, friendly staff. On-site restaurant is bright, open for breakfast, lunch and dinner,. with very good food. 24-hour front-desk was much appreciated. Hotel Stanza is a true find in Mexico City. Will stay again.

The location is excellent: from where to eat, where to catch an Uber or public transportation, to a 24-hour pharmacy, laundry, and a lovely and safe environment. The staff was very attentive. We had a blast and a lovely stay!

The staff was very nice, hotel was in a very good location. Great value for the price.

Very high value for money

Clean room

Very nice hotel. With a great restaurant where we enjoyed most of our meals. Would DEFINITELY stay here again. Nice Bar well managed GREAT on the menu breakfast. Buffett breakfast limited. Shops few blocks away, AC available. Large nice windows than can be opened. We were in the rainy, windy season…half days. Nice weather most of the day. GREAT STAFF!! Thank you.

In general personnel was friendly and helpful; for some reason house-keeping open my room at 7am on my departure day, even though the "Do Not Disturb" sign was on.

Great location!

it is a city hotel in the district of Roma, safe and with lots to do at walking distance. it has a free parking lot, good when you come from touring other towns.

We always choose the STANZA as our hotel every time we go to MxCity. Excellent location, so many restaurants & cafes near-by, friendly and professional staff

Really unsafe. I’ve gone to so many hotels and this is the first one where they didn’t ask for ID. I walked up and was able to get my key card just by saying my name is scary.

The girl and boy who has night shift at around 3am were very nice and helpful.