Avetage property with breathtaking ocean views. NO HOT WATER TO TAKE SHOWERS You cannot also flush toilet paper. When I approached the staff several times over the hot water issue they deflected this question.

This was our second time in two years visiting and its awesome!

Big rooms with beautiful views of the water and friendly staff.

I cant even begin to explain what an amazing resort this is. We travel all over and love all inclusives, but this all inclusive had amazing, great quality food, so many options, and great staff. The beach area is perfection with clear turquoise water and plenty of cabanas without being charged. The buffet was amazing and has great staff! The dinner restaurant Swell and Si La are a must and had exquisite food. The resort is extremely pet friendly. Hermes a beautiful golden retriever is the general manager of the resort that loves pets. There are about 5 cats that live in the resort and they are beautiful and entertaining. The staff is friendly and welcoming. The rooms are great, spacious, clean, updated, and great shower and tub. The beach bar woth food was really good and it was amazing all you had to do is press a button and the staff would come to take your order. The resort is about 13 minutes from the airport. To be honest, as you're driving to the resort it looks questionable as it's a forest with dated buildings. However, as soon as you arrive at the resort everything becomes amazing. If we could rate this much higher than a 5 we would. Get the private transfer from the airport (you wont regret it) and the all inclusive with a suite with partial seaview is more than worth it. Keep on mind we are past our party stage and we came here to relax. Hope this helps! I love it here!

Great experience with my family views of sea was amazing! Staff and hospitality were spectacular thank you for making wonderful experience

Yes

beautiful

This was sold to us as all inclusive. When we arrived at the resort we were informed that almost everything that we were expecting to be inclusive was in fact not and that we were not even welcome to use or buy from any of the restaurants on site except the one buffet with limited hours. One of the rooms never rec'd a complimentary wine bottle, nor were mini fridges refilled. We had to carry all of the luggage to and from the rooms. Our water was never once even slightly warm in either room so there were frigidly cold showers. Anytime we used the shower or bathtub the marble floors became drenched because both leaked very badly-we had to use all our towels on the mess and never rec'd more. It was a dangerous situation because the floors were very slick. There was only laundry service and to watch clothes for a family of 5 would have cost hundreds. We had to spend hundreds more there because of things we were promised in the booking were to be included and were not. We had to go offsite to find food and the area outside the resort was very poor and rundown. We did not feel safe there at all. We were so miserable at this resort. The hotel said you do not get inclusive stuff unless your stay is 5 days or more. Our stay was 2 nights because we were island hopping a lot. Even the people that did get the "inclusive" status only got 2 vouchers a piece for 5 days of needing meals. This is complete false advertising in order to charge a false premium. It is a con.

The breakfast buffet was outstanding, the staff at all locations in the hotel were very friendly and welcoming

Clean room, excellent staff, great spa

Literally the best hotel experience ever!!

Very friendly staff And nice people

Good experience and friendly staff

Amazing! We had the best time! Loved everything about this resort!! Can’t say enough good things about it.

Some of the reviews here must be fake. We felt totally misled by the information on this website. First of all, the property and rooms don't match the photos at all. The photos make everything look glistening and new, when in reality the entire property was quite run-down: paint was peeling, stairs were rickety, metal pillars were rusty. The photos showed loungers and cabanas spread all across the beach when in reality they were all crammed in one corner of the beach. Second, the website quoted a price in Canadian $ but then we were charged the same amount in EUR, which increased the price by 50%. This was very deceptive. When we arrived we were put in a split level room where the air conditioner on the upper level with the bed was broken. So the lower level was cold but the sleeping level was very warm. We called the front desk and were told that they knew it was broken and it was scheduled to be fixed after our stay. I complained and after the concierge spoke to the manager, we were moved to another room - which was much smaller and older than the one we booked. When we complained aabout this, we were told it is in the same category and, therefore, the same price as the one we booked. There was nothing luxurious about this resort, especially for the price. It felt like the owners had completely neglected it. Very disappointed.

Amazing stay, with my family of 4. Beautiful and quaint hotel, as close to the beach as you can get. We had a gorgeous suite with a lovely terrace overlooking the sea. The breakfast was a lovely spread. We’ll be back at this spot!

Beautiful views!

Excellent service love the place Difenly I will came back

Good place

The place is beautiful! Very quiet and adult friendly. We had a few issues with our heated pool and they were remedied immediately. The food choices were outstanding and delicious. Customer service was excellent.