Overall Ratings & Reviews Econo Lodge Kent - Akron West

Great location

My stay was very comfortable, especially for the price. The road noise near this location is a problem, though.

Honestly the only nice thing about this place is the chandelier in the entrence of the hotel. Its so dirty our beds where covered in dirt and little rocks all over the beds the pool is sooo grimmy looking n the water is freezing. When we had breakfast we was told we cant take food or drinks back to our room... even though we have a fridge and micerwave. There was no lock on the inside just the keycard lock. The toilet would hardly even flush either. I also think i got lice because my hair and body have been itching non stop since night one at the hotel. We will never return thats for sure. The. We checked out early and cleaned the room. We got called at 11 being told to check out... we already did that. Then they said they would look at the room n see if we would get the deposit back. I still havnt gotten it back n we left that room clean didnt break nothing and still no refund. Worst place eeeeever

Everything about this place is just ok it’s not bad it’s not great the rooms are clean and bug free but it was not like I was spending a lot of money on it and they have a better place then most places I have gone to and paid more on.

The person at desk was talking to another employee for several minutes and it took forever to get help. Overall the place was clean but it hasnt had well upkeep though. The outside reminds me of a place no longer in business. It was cheap and was good enough to lay my head for a night.

The service was great but as soon I got to the room most of the lights didn't work or just didn't have bulbs there was 4 pills on the floor. The toilet wouldn't flush and the sink wouldn't drain. The molding around the room was hanging off. Nothing like the photos when booking very disappointing.

Prior to booking I called and verified the pool was open an would be available Jan. 3rd & 4th and that guests were welcome to join in the lobby. At arrival, pool was green, an the entire place filthy. I couldn't even see myself in the mirror of my room! Nasty toilet! I arrived very late after a long trip in the car during the resent snow storm. I stayed that night due to exhaustion, but immediately addressed the staff regarding these issues. I was immediately assured I would not be getting a refund and that I'd still have to pay for the 4 th regardless if I stay or not as it was too late to cancel. This place doesn't even get a whole star!

You can do a lot pool is open breakfast sucks and beds are soft.

It was ok

It was accommodating for my family during a family death

It’s an Econolodge people don’t expect much - five stars for a very clean room and a machine that makes good coffee

Worst hotel. No locked doors on outside. Dirty everywhere in halls. Photoshopped picutres if outside. Just gross. Would never book here if you care about safety

Nothing

Open windows without screens, paint chipping throughout whole room. Urine stains on bed. Was given new mattress pad cover but was told it was after hours and we’d have to change the bed ourselves. Dusty/dirty floors. Shower was ice cold.

It was difficult to find uber

Sticky stuff with glass stuck on the floor on edge of bed frame. Did nothing kept my money offered nothing I left

This econo lodge is an econo lodge. If you travel and know the meaning of that i will say the pool was warm enough for my son to have a good time and the rooms were good for the value. The desk man was nice. Get some juice for kids for breakfast.. maybe put out some banana s... make sure you check it is full instead of empty. So overall meet our expectations for what we needed. Better than other econo lodge s and did the job.

The whole hotel was completely nasty. I didn’t even get to sleep in it. I walked in to check the room out and there was bugs on the wall. The baseboards were falling off. It smelled really bad.

This place is so bad I thought I was on candid camera or something. The place is in shambles, it’s smells like an ashtray, rooms were not clean (used toilet paper behind bathroom door, hair in tub, sticky floors). The elevator only went up so you had to take the stairs down. No parking and noisy all night long. I tried to get a room elsewhere but everything in the area was sold out. So I pushed three and stayed one night. I tried to get a refund but the arrogant Indian fellow basically laughed in my face in an Indian polite way. I really don’t know how this place hasn’t been shut down by the health department. Lesson learned, pictures on the internet may not represent the reality of the situation. I hope this review saves someone from the horrible experience that I had.

Unfortunately I chose this place because it was closest to my girlfriend’s house. However the stay was probably the worst hotel stay I’ve experienced yet. Front counter manager was yelling at all the guests in a very rude manner, went down to request housekeeping services and was told housekeeping had come already. Was showed a log but obviously housekeeping hadn’t come to our room. Trash was still in the bins and towels were still on the floor. When asking for new bedding the front desk manager said “we change the bedding only upon arrival” which upon request should be doable but he insisted he couldn’t because housekeeping had already left. Whole hotel smelled like cigarettes and I just couldn’t catch a break there. I wish I could give the place at least one nice thing to say but I just can’t seem to find a kind word. I’d love to be reimbursed for my stay if I could but I don’t think this is how it works. Anyways my struggle is another persons reason to stay away and that’s why I’m writing this review.