The room was a good size and had a lovely view over the river. It was about a 15 minute walk into town and has a local corner shop if you need anything. The staff are also friendly and helpful. Our only complaint is that there is always a lot of noise from the surrounding rooms. Also as the rooms below us on the ground floor have patios people tend to sit out until late and can be really noisy.

Comfy room , great location

The staff was kind, considerate and helpful. The food in the restaurant was wonderful. Be aware gos had a hard time getting us to the exact location

The location was perfect for Salisbury Cathedral, over a quaint old toll bridge. The restaurant was fabulous with excellent service. After two attempts, we managed to get a disabled room, which was perfect. Any other room requires at least 2 flights of stairs.

Great location within walking distance of the cathedral. A bit on the old and shabby side.

Suitable for our needs, no frills accommodation. Expensive but that seems to be Salisbury hotels! Bed was extremely comfortable. Bathroom tired and plug stuck in sink so unusable. Very stuffy in the room. A wedding was taking place when we stayed; no parking available and the expected loud music till late. Lovely gardens to sit by the river with a drink.

Our bedroom was in the older part of the hotel, it was clean, the bed was very comfortable. The bathroom was very clean. Our room was quiet even though you are above some of the other parts of the hotel. Breakfast was very good with lots of choices. It was a very relaxing hotel with great staff,

It was a convenient location, beautiful setting Staff to go the extra mile, really enjoyed my stay.. Thank you will book again!!

Good location, on the river and within easy reach of the centre by both foot and public transport.. Spacious car park at reasonable price.

Definitely not a 4 star hotel In a lovely position and good to be able to park there but the whole place is dated and quite scruffy . Bathroom not too clean and shower old and hard to manipulate . Breakfast was okay but I was disappointed no tea pots a bag in a cup isn’t very 4 star

What shines for this property is its location, which is quite superb. The room we had was adequate, and clean but quite small. I was very disappointed that for the price there was no safe and refrigerator in the room, i would expect to have these facilities in a 4* hotel. They have allso charged for parking since I last stayed there, and this seemed to me to be very penny-pinching. We booked breakfast at a reduced rate of £12 (normal price over £17) each but even at that price, not value for money, in my opinion. Small detailes spoiled it,like barely warm coffee from the machine and the mixed fruit was still in a semi-frozen state. Again, not something I would expect at the price I paid, and not in a 4* hotel.

I did not pay for parking when I stayed previously. A rip-off to charge now. Should be included in charge for accommodation.

Very convenient to Heathrow. Clean rooms and shuttle to terminals/

Easy check-in, very convenient for short walk into town, lovely room and excellent breakfast

We really enjoyed our stay at the Legacy Rose and Crown. The hotel staff at the front desk were really pleasant and helpful. Dinner was delicious with a lovely view of the river at sunset. Breakfast was quite good, with both hot and cold options, however the coffee could have been hotter. The location is a short, pretty walk from Salisbury Cathedral.

Old style hotel beautifully restored

This hotel has a lot of potential…..the location is excellent, both in terms of short walk to heart of Salisbury, & also lovely riverside location. However, I have to agree with many previous comments, that it needs so much updating…..tatty decor, ripped dining chairs with stuffing visibly coming out, broken shower shelf, rickety toilet roll & towel holders, towels with holes in etc etc. the staff on reception were ok but not exactly welcoming, except for the lady who checked us out who was very nice. However the staff in the restaurant were lovely & helpful, & the food was also very good, both breakfast & dinner. I’m sure a lot of the maintenance issues are hindered by lack of funds these days….the hospitality industry is still trying to recover after covid…..however, with this in mind, why were the public area radiators on absolute full blast???…..it was very hot weather for our 2 night stay, & the dining room windows & doors were all opened, yet the radiators were red hot…..such waste! I dint rate this hotel 4 stars, but it could be worth some work put in. I wouldn’t return as it stands presently.

Our room was good not exceptional.it was,clean and had the usual facilities. What was,exceptional eas the view of river Avon and the Salisbury cathedral.

Excellent hotel close by to everything we needed and wanted to see in Salisbury. Only downside was the put you up bed we had added to our room for our 10 year old, it was particularly uncomfortable. Besides this though, food was delicious, staff were great and hotel was perfect for us!

Rooms good but public areas looking a little tired. Great location, easy to walk to shops and restaurants and the cathedral. Lovely sitting outside our room by the river.