Overall Ratings & Reviews Fiesta Inn Express Ciudad Obregón

Excelente todo, el cuarto la cama y el desayuno buffet incluido

Horrible experience, never we come back and obviously never will be recommend a place that dirty and noisy and insecure. Horrible

Overall things went well.

Friendly and very hopeful staff

La cama es muy incomoda

Excelente gracias

La habitación carecía de teléfono para pedir room service, lo que me obligó a bajar varias veces al restaurante, ya que la recepción no mostraba disposición de ayudar. Solo funcionaba un elevador, lo que resultó en largas esperas de hasta 15 minutos. No había menú funcional en la pantalla de la habitación, y la disposición de los pisos Fiesta Rewards era pobre, con mal café y comida de baja calidad, sin frescura ni sabor, incluso los platillos mexicanos eran insípidos. La comida parecía reciclada, y un New York steak que pedí a la habitación fue mal presentado y de pésima calidad, al igual que los acompañamientos. El buffet de desayuno era precario, con mala presentación y un personal desmotivado y apático. Faltaban utensilios, el café y el yogurt eran de mala calidad, y la fruta estaba mal cortada. No había un responsable visible en el restaurante, y la falta de organización era evidente. El personal de recepción parecía agotado y desmotivado, lo que contribuyó a una experiencia general negativa en un hotel que no reflejaba los estándares esperados de la cadena Posadas/Fiesta.

Clean room and quick check in. Jr suite did not have refrigerator. Restaurant was good for breakfast.

Comfortable

We stayed in a double bed room and the beds were way too small for 4 people. I think the hotel should update the room description information and state that the double room comfortably sleeps 2 not 4. Very uncomfortable. Stayed 3 nights and had to call for coffee everyday. They only provide 1 coffee pack for free which is only for 1 person. Any addition coffee had a charge. There were 4 of us. No microwave, hairdryer, iron or ice bucket in the room. I had to ask for those as well. Too pricy for my taste. Room was super clean and cleaning staff were super friendly. Parking was not very good. We were blocked in one night. I wouldnt stay here again unless I had to.

The property appears runed down and requires an update. Food is good. Both elevators not working during our stay.

It is very good property is to access everywhere

Nice facility overall. Rooms need to be updated. Not at the highest level of excellence.

Food spots are near by

quice cambiar el día de la recervacion y no quisieron solo se quedaron con mi dinero ya qe ni pude viajar el día 6 de diciembre se negaron a cambiar el dia

To begin, you have to sign in on an ipad. Its very impersonal and locks up. Then the room is very outdated. From floors, paint, fixtures and doors.

The staff the are to rude they told me you don't have food and your resevation they don't know if i have money to buy

Easy to find, great access and near several amenities.

Reservé dos habitaciones matrimoniales y me dieron dos twin. El internet es pésimo y mi teléfono del cuarto no funciona. No creo que valga USD 80 la noche y tampoco refleja la imagen que uno tiene de Grupo Posadas.

El hotel necesita remodelaciones en sus habitaciones