The hotel could be cleaner. Carpet and scents were not pleasant

Location was great and room was mostly comfortable. Wish the hotel would post signs or remind guests to talk normally in hallways and that their room doors slam shut. The hallways were often very noisy from 9pm to 1pm which made it difficult to get to sleep. We got the breakfast which was good 3 out of the 4 days. On the final day the scrambled eggs were cold, they didn’t have any boiled eggs, avocado, and napkins out. Overall, the stay was fine but nothing spectacular.

Great location

Friendly staff and great central location full of bars, cafes and restaurants

Excelente ubicación muy amable el Personal cuartos limpios con todo lo Que necesitas

Location was great, room big and bed comfortable. Tile in the room entrance was very cold to step on without shoes. We lacked hand soap, asked for replacement and received shower gel, eventually hand soap, too, both of very strong smell, so ended up buying our own. We were right across from elevators, some noise at night. Door to the bathroom is glass and had gaps, you need to be very comfortable with your roommate. AC goes to 18 degrees down, no heat. Ran out of tea never got replaced though requested.

Room was peaceful and quiet. Great bed and superb location.

Great service

The breakfasts was excellent, fresh, very good attention by staff

An amazing location loved the rooftop

Great room, comfortable bed, great location, friendly staff for good value. Will come back

Excellent hotel in the heart of Chuecca. Clean. Quaint. Surrounded by great restaurants, shopping, a metro stop, and steps away from all Madrid has to offer. This hotel is LGBTQ+ friendly. I’ll definitely be back! Only thing that could be improved is the air conditioning. They said they can’t turn AC on when heat is running- so the room was very hot during warm spring days.

Ecelente

I'll definitely stay here again the next time I'm in Madrid: centrally located, so much to see nearby, spacious and fun room, helpful staff (shout outs to Ahmed and Svetlana).

Great location and great room service.

All went well.

Clean room and easy check in. The staff is very friendly. Thanks to Sara & Ahmed they are very kind and understanding. Thanks again!

Right in the heart of Chueca! Walking distance from all the gay bars and restaurants. Loved it!

I didnt recomend this property the staff was no so friendly and the place where is located is not the best

Rooms need a little refresh. Breakfast was good and staff were helpful