Overall Ratings & Reviews Quality Suites

Customer service was great and very clean.

I couldn’t check in right away served was down . And the pool was closed and that was the reason I booked I would like a refund

Clean and professional. Sheets in sofa bed was stained.

Above average.

Very good

Staff is welcoming and they helped us get into the gym area.

Very convenient when I go to CT. Affordable and comfortable for my short stay. Staff is pleasant.

Outdated

Front desk courtesy was good upon entering and while leaving the hotel. The room was very clean I enjoyed my stay for the first time going solo.

How quiet it was

Great

The hotel is very clean and quiet and helpful

Great staff

Excellent

The hotel location address was easy to find, however the entrance to the hotel gives the cringe. Checking in was a bit on the eerie side, the lobby was average but the attendant that checked us in was not on the friendly side. Moving from the checkin counter towards the elevator you will quickly realize that the place needs an upgrade. The carpets in the hallway and in the rooms smelt musky, lights were not plugged in and the television did not work etc., overall this was not what I paid for. The reality is the hotel was the opposite of the advert.

Checkin was feasible and the staff was great but the ongoing construction is kind of an inconvenience.

Ok place

Staff denied me service

My stay was very comfortable. The facility was non-smoking and the rooms were spacious with all the amenities.