Overall Ratings & Reviews SpringHill Suites Minneapolis-St Paul Airpt/Mall of America

The cleanliness. The customer service. The breakfast waffles was amazing

Traveled with kids. Staff were really nice. Our room is clean. And breakfast have good option.

4 people, 3 pillows, 2 bath towels, one made bed, one bed not made and with a fitted sheet that was 2x too big. It was all just fine but this builds the opposite of loyalty. We fly in to see family yearly and we received nothing that would make us seek you out again.

Great space for a family of 4 with 2 teenagers. Breakfast was simple and good!

Friendly evening desk staff. Beds were so comfortable.

The staff was very pleasant and accommodating to our larger group. Did think the powdered eggs for breakfast could be improved upon.

Place was nice, family of 5 stayed, got in late and room was cool with very hot outside. Asked for multiple items needed from front desk and very accommodating. Beds were comfy, breakfast great options.

Located closely to airport!!

Very friendly staff and clean rooms. It is a busy hotel, parking was difficult.

Great stay. Close to light rail for a ball game

The bed was comfortable and the pillows were wonderful.

This hotel was amazing, from checking in to checking out. The staff were very kind, informative and helpful. The mall is a 5 min drive away and so is the airport. This hotel also provides a shuttle to and from the mall as well as the airport. The rooms are spacious, definitely recommend!

Close to every thing we wanted to do walkably

The bed was comfortable the room was clean and it was quite

Quiet, nice, great staff

I called the property in advance to be sure we could park and fly. They said nothing about only booking on their site for this service. When we got there they denied us the service and we had to spend an extra $150 to park elsewhere.

I called the property in advance to ask about airport parking for a week. They said nothing about needing to only book on their site to park and fly. When we got there they denied us parking so had to spend an extra $150 to park elsewhere.

Was quickly checked in but with no real guidance about the property. Given a handicap room that was not properly cleaned (actual dirt on the dresser) and needed an advanced degree to operate the shower. Housekeeping did not come on any of the days we were there (even after requesting it to come). My husband worked in the lobby to stay out of housekeepings way and they never came. Had to go get bedding for the sleeper bed. Ran out of toilet paper. People were friendly but not a lot of follow-through with housekeeping. Our door would not shut without us messing with the door knob going up and down until the deadbolt went back in so we could close it. Not terribly safe if coming and going with full hands. Be aware you are across the street from the airport and there will be jets taking off right above you. This wasn’t a problem since we are all heavy sleepers.

Good hotel with convenient shuttle to airport.

This hotel was the average type of hotel. Don't arrive before 3 p.m. unless you are a member of the bonvoy marriott travel.