Overall Ratings & Reviews TownePlace Suites by Marriott - Des Moines Urbandale

Overall safe and clean. Hot tub worked. Small gym fiy my needs.

All was good!

Clean, quick and easy.

We like the facilities, all were clean and easily accessible.

comfy bed

Overall it is a nice facility just needs a little updating. Such as 6 chairs in the breakfast dining area need recovered or maybe a less expensive solution would be a removable cover for the back that can be laundered :) Most important to me is cleanliness which I give 5 stars. Thank you!

Great

Very friendly staff

Nice staff

This was a good place to stay! We had no issues. The pool was chilly, but no big whoop. The breakfast was your standard hotel free breakfast, but was good and we appreciated it very much. The check-in was easy enough. They have games you can check-out which was cool.

Super clean room and friendly staff. Will definitely book again.

Rooms are kind of dated. Needs some freshing up. The double doored closet was not cool as it allows kids a sneak peek into the bathroom. The pool area is small and only 5 chairs to sit in. They need more chairs. Hot tub worked great, but looked dirty. Area is nice with a great restaurant next door. Outside grilling is available at this property. Great idea. The morning breakfast is hot and hit the spot. Different daily.

The staff was awesome very helpful very friendly the property was very clean and the hot tub was so relaxing i loved it!!!!

Hallways smelled foul. Not a smart TV, unable to stream. Dirty shower/tub. Breakfast ok.

Breakfast area was good. Room was not great. There was a large, brown, nasty stain on the pull out couch mattress. Bathroom was not great. Tub was discolored and faucet pulled out of the wall. Shower curtain was too short.

Aging a bit, bathroom and pool facility could both use attention but ok in general

Clean and respectful

No towels were the pool area, and there were a bunch of kids in the hot tub. Other than that, the check in was good and the room was nice

NA

Very small parking lot made more noticeable by the fact that two cars were broken down in the lot. It hadn’t snowed for a couple days and yet the snow wasn’t properly cleared around those vehicles. The toilet paper roll was on the ground when I arrived because the holder was broken by a prior guest and the easy repair wasn’t yet complete. Shower wasn’t very clean. Not the fault of the hotel staff, but if your room is in the back of the property, you’re only about 40 yards from the interstate so it’s very noisy.