Overall Ratings & Reviews Sheraton Zhoushan Hotel

Beautiful And gorgeous.

good view, confort room. very near to the city center, however dont expect too much on the breakfast.'

I stayed at the hotel from the 24th Oct. 2019 to 29th Oct. 2019 in Room 0712. I was in a hurry to check out, so I missed to ask for a complete invoice for my stay at the hotel. I requested the hotel to email me a complete invoice for my entire stay at the hotel, including all deposits collected (every time I extended my stay through Hotels.com) with the room charge and other charges incurred. I have not received a reply despite sending another reminder. I am not pleased with the hotel’s uncaring attitude.

Good hotel to stay. Food needs improvement.

Food menu found lacking. Air conditioning not enough in room.

Convenient

The hotel was first class. Room was very comfortable and we upgraded to a suite room for minimal cost. Breakfast was great - so many choices and the dinner options at the restaurants were also very good. Staff was very helpful.

It's a Sheraton. Top of the line everything. That pretty much sums it up. It's a bit overpriced, but no surprise there. The location is a bit away from downtown Dinghai. You will need to take a taxi or bus to get to any of the tourist areas on and around Zhoushan island.

Best hitel on the island

The room was great with everything we needed. Two double beds meant we could sleep 4 people comfortably. The service at the hotel was lacking. There was a long wait in the lobby for check-in, which itself was processed very slowly. The hotel grounds were quite nice, with plenty of greenery and nice landscaping. The outdoor pool looked great but it was dry/drained and not open. Breakfast spread was huge with lots of choices, none of them (Chinese or Western) particularly high quality or tasty. The location was a bit inconvenient for our purposes, which was as a jumping off point for a day trip to Putuoshan. It took us about 25 minutes to drive to Shijiamen port for the ferry over, so a hotel closer to the port would have been better. Overall a nice hotel.

OK stay. Restaurant service can be improved. Given beer that was warm. When asked the waitress put the opened beer into a fridge for 5 minutes and come back with the same 'warm' beer. Had to ask her to change to a cold one before she get a real cold beer.

This is a really beautiful hotel - as I would expect of a Sheraton Hotel. The standard of room was excellent and the food was high quality, although expect to pay top dollar if you are going to eat there. The hotel wasn't close to areas to eat out, so we did find ourselves eating at the hotel after a long day sight seeing when we didn't feel like venturing out again.

출장와서 너무 편하게 잘지냈습니다

이 숙소 근처에 쇼핑몰, 고속버스 터미널, 모든 것이 5-10분 안에 있어서 이용하기 편리했습니다. 호텔 부지가 커서 조용하고 한적한 분위기를 함께 느낄 수 있는 점이 또한 장점입니다. 룸의 크기도 크고 온수도 잘 나오며, 직원들 또한 친절했습니다.

酒店的中央空调似乎有问题，房间的霉味非常非常严重，味道让人难受晚上几乎不能睡，需要戴口罩才能勉强睡一会，另外被子也非常潮湿，躺在上面都觉得黏黏的。 第二天楼层里也听到别的房客让客房清洁的阿姨帮他们把门多打开一下通气通风。 早餐的选择也不多，落座也不会有服务人员来问要咖啡还是茶，服务和五星酒店相去甚远。

客房有点旧，整体服务还不错

希望提高服务的水平

地理位置不错，吃饭也方便，房间也大

因为处在城市闹市中，交通便利，但就无法享受到安静的环境。

酒店房间很大，我们要了婴儿床，服务员很热情地送来了小床，还进行了布置。只是酒店餐厅自助晚餐实在太难吃了