Hot tub jets not working although water was hot.

Nice family suite, kitchenette equipped with every required item. Quite Common backyard with sitting facility (chairs and table) gives you at home feeling. Enjoyed our stay and recommending friends and family to stay here

The property and rooms are lovely and are located conveniently to the old town and village. The bar is super nice with a great bartender who plays the guitar and sings as well. The rooms are super nice and cozy and comfy. Would defintitely stay again!

Only one note. In hot tub did not bubble now

Large suite, needs a little upgrading. Hot tub had no jets, didn’t go in it to just sit in still hot water with other guests. Very Disappointed Had to get new pans. All scratched and no good for cooking

Well I’ll start with the good, the layout of the rooms are well done, the rooms are spacious and have a nice balcony. Now for the rest, the rooms are in dire need of updating. The doors of the neighbours were right beside ours so we could here them loudly coming in and out. The carpets are disgustingly dirty, the walls are damaged and the bed was totally uncomfortable and sagging. There wasn’t even fitted sheets,not even a bottom sheet that was big enough to fold in, meaning that at some point in the night, we’re all sleeping directly on the mattress. I had asked for a fitted sheet at the front door desk and they said that nobody at the hotel has any. What kind of hotel doesn’t have fitted sheets or even sheets that fit?? The pillows were even due to be changed, the hot tub wasn’t working properly - no jets, neither the coffee machine in the common area. Cleaning wasn’t done while we were there. The pool closed at 7:00 pm on a long weekend! And the bar wasn’t open in the evening either. All in all, we were quite disappointed , especially for the price. We were paying extra because it was a long weekend! When checking out, the lady at the front desk said she hoped we had a nice stay, so I had told her that unfortunately it was not to our expectations, and she just laughed at my comment without even asking why, very poor customer service if you ask me. I do not recommend this hotel, especially for the cost.

No wifi , gym not proper , swimming pool close , hot tubs not functioning

The room was clean, segregated bedroom was 4 degrees warmer than the adjacent living area. Exhaust fan was too noisy to use. The outdoor pool, indoor pool and hot tub were out of commission. There is no restaurant at the hotel as it did in the past, the bar area was closed and there was no shuttle service. Cleaning staff was great.

Wifi was not working, staff was rude

Outdoor hot tub is great!

Very good hôtel,

It was a great experience there

Very likable staff , our room was ready as soon as we arrived around 3:30 (check in at 4) we received our key immediately. Very nice staff, rooms were convenient and loved the balcony and hot tub. Thank you very much!

Unfortunately this property was very run down, and was not what we were expecting. The room was not cleaned well. Our duvet was dirty and the shower curtain was moldy. The pool was green and cloudy so we would never have swam in it. There is no food on site at all, and they charge for coffee or tea in the lobby. The walls are paper thin so you can hear everything going on in all the rooms around you. When I requested a change of towels on our second night I was told I had to bring my wet towels to the front desk for an exchange. I would not recommend this hotel, nor will we ever be returning.

The room was very nice and quiet despite being straight across from a constantly occupied hot tub. Noise was only an issue when the door was open.When we inquired as to why the bar was closed we were told it was only open at the end of the week (we were there Monday to Thursday) - also, the outdoor pool was locked for our entire stay. Don’t forget to bring salt & pepper, and your steel-toed boots! The fridge door is too close to the floor and stubs your toes no matter how you try to avoid it! Needs a foam bumper added! Other than that, it was a nice relaxing stay.

Great place to stay!

Pool was closed with no notice, fireplace didn’t work. Living area & dining area furniture dated.

It was really convenient and quiet. The pool wasn’t the cleanest. We also enjoyed having a kitchen. I would go back for sure.

We have stayed at this hotel on the past when our kids were smaller. The hotel is starting to look dated now but is still nice and offers a shuttle to Tremblant but only on the weekends. The outdoor pool heater wasn’t working during our stay. Housekeeping could do a better job cleaning as we found food crumbs and broken crayons on the carpet. If you have a room with a Murphy bed the hotel sends someone to take the bed down and put it up during your stay. There are no restaurants on site but there was a cooktop in our room we used for breakfasts and a fridge microwave and dishwasher. The beds are comfortable but the bedding is looking worn and could be refreshed especially for the Murphy and sofa beds. The staff weren’t very welcoming - no one smiled or appeared friendly when we checked in and out. The patio outside our room was nice but no other windows in the room other than the patio door so the bedroom was a bit stuffy at night. The bathrooms were clean and the shower was great. All in all a decent family hotel but don’t expect five star service or any dining during your stay.

The concept of lodging is amazing for families, with many types of suites available and 2 bathrooms. However, I was very disappointed, as the building and rooms are outdated, featuring dirty carpets, noisy air conditioning, and water pipes. Front entrance missing stones almost tripped on my way in very dangerous for kids and the elderly. The balcony would need a light so you can see at night. Sofa beds are worn out and same with carpets stains everywhere.