Porta Hotel del Lago

Explore Porta Hotel del Lago
9.0
Exceptional
From 1,008 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.2

Traveler Reviews Porta Hotel del Lago

Number of reviews per page
20
40
Top reviews
Binu
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

GREAT LOCATION. Right on the lake. We had amazing view of volcanoes and lake from the room. The property was clean.
Edilina
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I liked the location closed to the lake and many restaurants. The installations of the hotel were clean and the staff was friendly and helpful. I recommend this hotel to anyone who is visiting Panajachel.
Sandi
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everyone was so nice, friendly and helpful and I really appreciated the birthday cake left in my room when we got there. Definitely will come back and recommend !!!
Monica
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The beds were not comfortable and room service food was pricey! The staff was very nice and check in was easy.
Kwangnam
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

정말 좋아요!^^ 호숫가도 가깝고 직원들도 친절해요.
Maritza
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was excellentnlocation, safe and staff was very friendly and make sure we feel welcome.
Rashmi
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is located on the lake, well maintained property with friendly staff. CAUTIOn; The rooms had mobile air conditioning units that were noisy; there was very loud music/ karaoke on weeknight that very annoyiny& disturbing. I do not recommend to get their promotional breakfast - you can easily get better tasting food with a wider variety within walking distance of the hotel. Rooms do not have safe on 1-4 floors?!
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Susy
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property should invest in central AC. It can get hot in the room. Besised that everything else was good
Kajal
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel. With a great pool and views. The staff were also extremely helpful.
Farah
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent service! Miguel at the bar was great!
Juana
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel is great condition. Parking is secure. The breakfast buffet was excellent. Food was delicious and fresh. Highly recommend this hotel . Breath taking views
Antonio
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel stands out in Panajachel due to its modern conveniences, spacious rooms, with nice views and balconies. The pool area is great to relax whether you have kids playing in one end of the pool or adults in the other area. There also two hot tubs that operate on a reservation system. The hot tubs do appear older and need some tiles to be replaced and the water is not too hot but still relaxing for the cooler afternoons and evenings. The hotel restaurant was nice and convenient if you don’t want to venture out into the town. Location great right by the lake to take tours.
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Caden
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, beautiful lake views, big complex
Neil
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location is great, however we felt
Mayra
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property is in a right place. It has a beautiful view of the volcanos and Lake Atitlan. Not totally impress with rooms not having small refrigerators, Iron no security box. Those items are important for staying comfortably.
Katrin
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No tiene aire acondicionado. El aire que ponen no enfría y únicamente hace mucho ruido. No vale la pena en relación al precio
harold
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is an older property, but it is very well maintained. The design layout is well done and the landscaping looks great. The view of the lake and the volcanoes was spectacular. The hotel also was centrally located to the very small town of Panajachel. Our tour guide met us in front of the hotel and it was a very short walk to the boats for a tour of some of the towns on the lake. We enjoyed our stay and we would stay here again.
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MURILLO
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Tirando a péssima experiência com o check-in, o hotel é muito bom, tem uma ótima vista para o lago.
Gloria
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was spectacular
Valeska
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Buffet was not that great
Number of reviews per page
20
40