Overall Ratings & Reviews Residence Inn by Marriott Neptune at Gateway Center

I had booked this property for 7 days, but only stayed for two. The management insisted that I allow some sort of safety inspection during the time of day I was sleeping. Unacceptable.

The room and hotel are fine. We were there for a week and never were asked if I wanted new towels, empty garbage, or any type of room service. we had to ask for new towels which I had to bring back to my room and no one picked up the dirty towels which I started leaving in the hallway.

It was good, comfortable

We were only there for 1 night and about 12 hours but the room was large and clean. The continental breakfast that was included was great as well. Good options and the eggs and bacon were made well. Would definitely stay here again.

Staff was great!

The stay was wonderful. We had a beautiful, comfortable room. Was surpised that it had a kitchenette, very clean and stocked. Shannon the receptionist was very kind and answered all my questions about restaurants and the area.

The desk staff didn’t greet people.

Convenience

Clean and spacious rooms. However, the bed and pillows were not very comfortable. Staff are helpful.

Friendly staff; spacious, comfortable room; comfortable bed, nice to have kitchenette and pullout sofa; convenient location to our family. Complimentary breakfast is appreciated. Reasonable price for the area. Would definitely stay here again.

A level up from your average hotel room as this provides a kitchen area and living area. It’s very spacious, cozy and we’ll always favor the suites over any ordinary hotel room. For the price compared to others, you can’t beat it.

I love staying at the residence inn. It’s my go to when traveling back home.

Large room

Nice quiet place to stay!

Property was clean, quite, and rooms well equipped. I am a business traveler and will be coming to NJ many times over the next year. This place will be my go to stay. Thanks.

Room was spacious and quiet. Kitchen had a full fridge, electric stove, sink, and microwave. There was also a living room area and an office area. However, the bed could have been more comfortable and it felt like it was a large foam topper on a box spring. The heat in the room did not work. And the tub had a sunken in area that collect water after a shower. All said tho, I would stay there again provided the room issues were resolved. Staff was great. And the breakfast was also great!!

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The property was well kept and the room was clean. The staff was very polite and helpful. We would stay there again.

Nice gym and easy check-in

Staff was very nice, the property was well kept . The room was clean and comfortable. The breakfast was very good