Dos Casas Hotel & Spa

Explore Dos Casas Hotel & Spa
9.2
Exceptional
From 161 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

10.0

Service and Facilites

9.4

Traveler Reviews Dos Casas Hotel & Spa

Number of reviews per page
20
40
Top reviews
Roslyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent experience at this beautiful hotel! We were less than 5 minute walk from La Parroquia. The staff is wonderful! They messaged me about everything and were super helpful with everything. I look forward to visiting again.
Giovanni
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excelente propiedad y servicio.
Shantell
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Close to city! Staff very friendly
Zulma
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The property is in an area convenient for walking, shopping, and dining. I felt very safe at all times of the day. the apartment has a full kitchen, eating area, living room, bedroom with bath shower. Average quality, but nice. There is an A/C unit in the living room for the whole apartment, which makes the bedroom hot. You can request a fan.
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Holly
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

We got the room with the rooftop deck town view (#5) and it was fabulous. Having that lovely private rooftop terraza was one of the best parts of the trip. We had our breakfast (included) brought to us there every morning. The staff was fantastic and helpful setting up activities and reservations. We got 90 min. massages from the spa. They were wonderful and reasonably priced. Highly recommend.
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Genny Janeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Increíble , nos encantó
nita
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The coffee in the morning was awful. They do not have a good coffee machine. No options for a good coffee since they do not have a good coffee machine. They do not offer bread for the breakfast. Omelet- very poor options of ingredients. The room is big and comfortable. In the night a lot of noise from the kitchen till 10.00 p.m.
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Paula
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Very vea property
Judith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Definitely the kind service that it has. Wonderful view of the church from the jacuzzi area that blue sky that few times I have seen before.
Romana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Our favorite hotel in San Miguel de Allende, we have been coming here for years and it’s only better every time we return. I highly recommend your visit and stay, and don’t miss to try Aperi restaurant and Spa!
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

This hotel was exactly what we needed. The staff was incredibly kind and helpful. Lolita was superb and so willing to go the extra mile for us. Carlos in the dining room very helpful and did whatever he could to help.
Edward
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Staff was very friendly and attentive at all times.
Ivan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Great Service by the staff and a really good location. It's a wonderful place if you want to visit San Miguel de Allende
Verified traveler
2.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

Let me first start by saying the staff were kind and friendly although few spoke English. For $375 (USD) per night in Mexico i was disappointed. We were in room 7 and * the water in the bathroom did not get hot. Even after running the water for 10 mins. *the bedroom air conditioning unit started dripping water to the point they had to turn it off and give us a fan. I woke up sweating. *we could not get the tv to work during our stay. I wanted to watch the news. *the room was too dark and lacked natural light. We were on the ground floor so could not even open the curtains if we wanted privacy. Maybe the other rooms at this hotel did not have the same issues as we had but based on my 3 night stay in room 7 i would not stay at this hotel again which is a shame because the staff were lovely.
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MONIQUE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Excellent small hotel, wonderful location, staff attention was excellent too.
Ami
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Beautiful room, super comfortable bed, amazing helpful attentive staff. This hotel and their service made our stay amazing.
Edgar
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Nice property
Sonia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

This is a beautiful hotel very centrally located close to the main square and many attractions. My husband and I came with our 2 year old and had a large room with a king bed and a small separate tv section. Hotel design is amazing and charming with an open concept dining area. Why I gave a rating of 8/10 is due to the service. It’s good but for the price you pay I would expect it to be better ($350 Cad per night). For example, when I wanted toothpaste I was told they were out, however if I gave them money someone could go out and purchase for me (what???). Or during breakfast we wanted coffee and orange juice and were told we could only have one or the other. Despite being low season and the hotel not being full it was only after multiple requests did they give us a late checkout of 1pm. Overall great stay. Hotel is beautiful and location super central. Only feedback - didn’t feel customer service was up to par. Hotel mgmt felt a bit cheap with cost cutting measures.
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MARY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The hotel has amazing views of the city. Privacy is also great with the room we had. The staff is best of any hotel we have ever stayed at.
MARY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

This hotel has the best staff of any hotel I have ever stayed at. Great rooms and amazing views of the city. Would recommend this hotel to anyone coming to San Miguel.
Number of reviews per page
20
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