Overall Ratings & Reviews Extended Stay America Select Suites - Springdale

They left a machine in here I think they used to help get rid of the smell, bc a previous tenant smoked in here.

Good and clean

Horrible hair all over the room

Upon arrival my contractor was turned way as there were no available rooms. Once I found out and tried to go to location, there was no staff on site.

Dirty room and rude staff for check in

The property was just ok. It was in a bad area with a lot of drug use around property. I arrived at 1am and there was no one to let me in the property. After about 20 minutes, someone appeared to help me.

Alicia at the front desk went above and beyond.

Smoke free room smelled of smoke no matter what we did. Room also smelled funky. Appliances and everything super old and rusted. Floor was sticky/ a film on it Staff was nice and helpful.

Walked in after 12 midnight due to weather. Waited for the front desk to let us in. When we walked in four police walked in with us. Told the worker once she appeared to let them in and went running up to another floor. Not sure if this is a common incident. The hotel was fairly clean but smelled like mildew and a bit outdated but the price represented what you were offered. A good 6 out of 10 for a short stay.

Old. Not well kept

No comments

Worst experience I've ever had staying in a hotel in my entire life. The place looks nothing like the pictures. The bed isnt really a bad. The amount of people up and around till early hours of the night to screaming children and slamming doors. I will never stay at this establishment ever again. The place needs to be condemned

Room smelled of smoke and needs a more comfortable mattress

Nothing the same compared to the pictures

The room was dirty. There were no dishes as stated & even if it was I wouldn't have used them. There was a terrible odor. Blankets & sheets were dingy pillows dirty & felt itchy when lying down. Blinds were stick & food was all over the walls.

I reserved a room with two beds through Hotels.com several days before arrival. When I arrived, I was told there were no rooms with double beds, then that were no rooms. She said that it was the fault of who my online booking was through. I was never notified ahead of time that this would be the case. A highly frustrating experience. The lady at the desk then found a room to give us, but it had one small bed and no couch or loveseat. The room was a little more than what I had originally booked for, but there weren’t many affordable options around the area the day of arriving. There’s no way these rooms should be anything over $50-60 a night. I paid just over $100. This property is lousy and quite a dump. There are zero amenities. I was almost surprised there was toilet paper in the room. I would recommend this hotel to no one ever, and I will likely never book through this site again either. The staff were friendly though, and I can’t complain about them.

5/10

Smell smoke and dirty

If you’re looking for somewhere to stay for a couple days, that’s not too racy but yet not run down, I would go with this place! It was worth the money spent to me.

Elevator was dirty, the hall and room smelled like pot. The room had roaches, and appeared to be poorly renovated. (Mismatched paint colors, some areas partially painted.) Wouldn’t stay again.