WoodSpring Suites Springdale

Explore WoodSpring Suites Springdale
5.8
Fair
From 470 reviews
Cleanliness

5.8

Room Comfort

5.4

Location

8.2

Service and Facilites

6.4

Traveler Reviews WoodSpring Suites Springdale

Number of reviews per page
20
40
Top reviews
Donna
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The deadbolt to our room didn't work. We called the GM who came to look at it and stared that someone would come the next morning to fix it. She did offer another room but since we were already mived in we declined. We were gone from the room the whole n ext
Jazmaine
icon-Business
Business
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nasty
Dave
icon-
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

There were cockroaches, bed bugs, and a drug baggy.
Jay
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Druggies outside my window at 2 and 4am
Matt
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Will never stay again
robert
icon-Business Family
Business Family
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The "manager" had a bad attitude, and informed me that even though I had a reservation it didnt matter and that she had overbooked the hotel and they were "first come, first serve"
Sharon
icon-Leisure
Leisure
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very sketchy area. and they 100% have roaches and bed bugs
Marylynn
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The entire room was dirty from the walls to the bedding. If there had been another hotel with availability in the area, we would have left. We went to the store and bought bedding to sleep on. There was never anyone at the front desk during our whole stay. No coffee pot or any other kitchen utensils, not sure why there is a kitchenette in the room? I paid 189.95 for this room, it is not even a $50 a night room. Absolutely disgusting.
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Samantha
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

They cancelled on me an hour before check in and still charged me $200.
JJ
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

They didn't hold my reservation!
Patrick
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

There was a minor issue with the room, but the staff took care of it immediately, the lady we checked in with was absolutely wonderful! Great staff very courteous!!!
Kim
icon-Business
Business
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Room has bugs….
Annie
icon-Business
Business
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The room was outdated but at least it was clean. The lady at the front desk was rude, and it took 25 mins just to get her to come to the desk to check me in. Had to call three times before she finally showed up.
Paloma
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

This place is awsome
Kara
icon-Business
Business
2.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

This place was out dated and stinky. The walls were dingy and the fridge was dirty. It smelled and the bed made weird noises.
Tiffany
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2.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

I showed up as a late check-in after calling twice to confirm the process. I stood in the lobby with several others in the same boat and no one came to check us in despite calling as we were told. We all eventually left and had to find alternate lodging at 1 a.m.
Estefany
icon-Business and Leisure with Children
Business and Leisure with Children
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Well first of all there wasn’t any curtains in our room . part of the blinds were missing so we had to put a towel over the blinds , roaches in the bedroom and there was a particular musty smell bed not that comfortable
Jorge
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Bad enough I don't even feel like explaining the experience
Shannon
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Easy to work with
Heather
icon-Business
Business
2.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

After after check-in, we walked into our room to find roaches all over the wall and floor. The room smelled very musty and dirty.Went to sit down for a minute on the bed and discovered bedbugs on the bed. Immediately left the hotel without staying. Management refused a refund so we were stuck paying for a room that we didn’t even get to stay in because it was so disgusting.
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Number of reviews per page
20
40