Overall Ratings & Reviews Extended Stay America Select Suites - Fayetteville - I-49

The place was nasty and had roaches.

There are roaches all of the property and the staff knows about it and said there is nothing they can do about it.

After making a mistake in booking this property when I was attempting to book a property in a different city their front desk was unavailable for the next 16 hours while my booking agent worked tirelessly to fix the issue and get a refund in the end they refused it and wrote me in as a no show and kept the money un professional doesn't begin to describe this place don't for the love of anything book here!

Bugs in the room

Roaches EVERYWHERE. Even the front desk attendant said "they're all over the place." The bed was wobbly, the toilet never stopped running, everywhere except (thankfully) the room smelled awful. The front door where you scan your key to get in is far too fidgety and they only clean every two weeks. You have to pay extra for more towels or anything to cook with.

The shower leaked 24/7, the toilet kept running, saw roaches on room, hallway smelled like cat urine the whole time. They only gave 1 towel per person.

The property looks nice on the outside & photographs well. Our room was dreadful! Roaches everywhere!!! Window shade fell off when we tried to pull it down & hit one guest's head. Bathroom sink caulking was peeling off. Brown filth behind faucet. Bathroom door was damaged & wouldn't lock. Toilet ran constantly. Floor was dirty. Noisy because some guests were carousing in the hallway overnite. Only one electrical socket worked in the room. When we checked out, the reception area was locked & no staff was available for us to inform them of their problems. We didn't even try to have breakfast, which was part of what we paid for, because the room experience was so bad. I believe we should receive a full refund AND that Orbitz should not represent this hotel. WE'LL NEVER AGAIN STAY AT AN EXTENDED STAY PROPERTY!!!

The front door clerk would not give me my room I paid for. She said it was after 12pm but it took her 20 minutes to come down from her room after customer service told me my room number was 211. And that was about 11:40pm. Don't forget people were walking out of the building with beer bottles and some were smoking more than cigarettes at this time outside.

Looks and smells like a homeless shelter, floors were dirty, hallways were dirty, only thing that was decent was the bed was clean. I paid $160 for a night and honestly wouldn’t stay again here if someone paid me $160

Front desk was SO sweet, and did everything they possibly could to make this experience easy. We did leave our first day before ever even staying the night, due to the amount of roaches. The place is decently clean, pretty cramped though and they do have roaches in the rooms, too many to feel comfortable staying. Also as time went on, we noticed quite a few things didn’t work. We ultimately got a refund and left

First trim the toilet did not work… The second room spent time killing cockroaches

Good

Great job

Cool environment

This place was really dirty from the outside and including the inside. I had to change rooms because it was stains on the sheets and hair everywhere in the bathroom. The second room I was moved to the remote didn’t work to the tv. I also killed a few roaches while I was there. I booked for two days I only stay one.

You guys are going great

The place has cockroaches. We called the front desk, but it was after hours. So, we left and drove all night to get home. It was exhausting, disgusting and dangerous.

Hotel was overbooked and they would not honor our reservations

Amazing ser.quiet dog efficient

They cancel my hotel stay even though I booked reservations. The service desk person was rude and unhelpful.