Overall Ratings & Reviews SpringHill Suites by Marriott Jacksonville North I-95 Area

I didn’t stay long, I arrived after midnight and left before 9am. But I was pleasantly surprised at the size of the room and the cleanliness. The staff were all very kind and helpful. I didn’t try the breakfast so I can’t comment on the food but the options looked good. I would definitely stay here again if I was passing through.

All associates were polite, helpful and friendly

Ideal location, served my needs well.

My stay was comfy

Hotel staff was so nice!!

Excellent room, excellent price, great guys checked us in at the front desk.

I loved it

Peaceful place for in the city with very friendly staff.

Close to the highway, clean, friendly staff

Clean rooms, hallways and lobby. Breakfast was very good. We would definitely stay here again.

I booked this room in advance and got there and they told me they had no hot water and would not refund my room. I will never return to this chain of hotels.

Very confortable sofá bed.

Close to airport and where I was visiting for business

Budget hotel for a short stay. I checked in late night at about 11:30 PM and didn't feel safe. Some strange people were coming in and out. The breakfast was ok and had everything you need for a quick meal before you get on the road.

Okay so I stay here often I've never been disappointed until this last visit I don't usually complain about anything my room had no tables in the sitting area . I had no room service from Thursday until I checked out Sunday no clean towels for me and my kids although I asked they said they have none clean , well then they did finally get some they gave me 3 pool towels and 2 wash clothes smh I took my own trash out . I extended my stay for one extra day went down for new key card the guy on duty was texting on his phone never acknowledge me until maybe the manager walked up I believe she called him joe you have a guest he said I see her she's standing right here in front of me wow so he continues to texting and once he finished he asked if he could help me wow unbelievable what $150 a

Okay so I stay here often I've never been disappointed until this last visit I don't usually complain about anything my room had no tables in the sitting area . I had no room service from Thursday until I checked out Sunday no clean towels for me and my kids although I asked they said they have none clean , well then they did finally get some they gave me 3 pool towels and 2 wash clothes smh I took my own trash out . I extended my stay for one extra day went down for new key card the guy on duty was texting on his phone never acknowledge me until maybe the manager walked up I believe she called him joe you have a guest he said I see her she's standing right here in front of me wow so he continues to texting and once he finished he asked if he could help me wow unbelievable what $150 a night to get this kind of treatment at such a highly rated hotel

Over all nice experience only negative was the shower was dirty and elevator was sketchy and seemed like it was gonna fall apart.

The staff at this hotel are fabulous. I was in florida from ohio at this hotel because my brother was ill and a patient at univ florida medical center 5 miles away. It was a difficult time as my brother was gravely ill. Not once did i pass the front desk that the staff didn't ask about him. If it were in eveming they would send me to room with a snack. The morning breakfast was great and i shared i was diabetic. They would send me off with a container of juice a piece of fruit or even a begal with jam and cream cheese. I would take a carton of milk and cereal to my room frig for a bedtime snack. Every one was just so supportive and kind. Jusht what this 77 year old needed

Nice hotel.

Great beds