Overall Ratings & Reviews Extended Stay America Suites West Palm Beach Northpnt Corpor

Close to where we were going.

False accused me of an incident and didn’t get my deposit refund and the full funds of booking the hotel because they didn’t let me stay

Good experience. Would recommend.

It was good

For the price we paid, we expected something more nice, the bed was broken, the stuff did not fix it, the breakfast is grab and go, never ever again

Needs to be upgraded broken appliances

Terrible guest services. We asked for an extra blanket 3 times and never received it. Tv did not work. Every day I asked to have it fixed and no one bothered. After having little ones at the beach all day, a tv would have been nice. We checked out a day early and the desk clerk refused to give me a receipt said it would be emailed. No one was ever at the front desk. I travel a lot and always try to show respect and kindness for the service workers but no one seemed to care at all at this place. Will never book with them again. Our stay was from Sunday-Friday and it was an all atound tertible experience

Very minimal. Front desk answered the phone once out of 4 calls. Staff was friendly during interactions. Beds were clean. Rooms definitely did not have a cozy feel. The room appeared to have been around the block a time or two. Grab and go breakfast was original flavor oatmeal and muffins, coffee and tea, hot chocolate packets. Pool was locked. No where to sit outside.

Friendly and supportive staff. Clean rooms!

This room was very dirty. I found an old bandaid in the chair. There was a bug squished to the wall in the bathroom. The toilet clogged with any flush. I will not stay here again. Very disappointed

Uncomfortable bed, ancient kitchen appliances, lousy wifi, freezing common areas (too much AC), minimally equiped, pool small. Not the best place for my wife and I. We choose for the price and we paid too much! in mid February. Book early (somewhere else)....

Meh it was ok. Nothing luxurious. The rooms smelt musty. The top of the bathtub surround was gross with a layer of dirt. Muffins and oatmeal were the only breakfast items. So don’t plan on a continental breakfast. If there was ever an emergency and windows were the way to exit, you wouldn’t be able to. Cuz they were screwed shut!

They dont have breakfast or coffee but they advertise it. Other than that, for the price it was good

Front desk had no extra blankets, pillow or sheets to use the sofa couch which is why we booked this room for a family of 5. Also breakfast was offered and included only to find out that "breakfast" was muffins and coffee. Complete fraudulent advertising and pricing!

The room was nothing that was advertised, it was bare and looked like a cheap motel. The faucet in the bathroom kept running all night and there wasn’t any stopper in the sink. Breakfast was advertised but it was grab and go, oatmeal packets and some cheap looking muffins. Will not stay at that property again

Too noisy, breakfast included is a cheap self serve coffe, and a .20 cents old muffing. Not the best for $150 night.

Dirty and smelly ( urine and pot smell)

Night attendant was super helpful

The staff was very nice but the hotel had roaches. So not the cleanest place

The manager was very rude, there was no seating in the pool area but the guy that worked the seat that night was amazing and I would only stay again because of him