Overall Ratings & Reviews Eight Acres Hotel

This is not a hotel! It was closed down after being used to house asylum seekers and has been reopened for some mad reason. do not use this place. We stayed one night and booked another hotel the next morning.

Pleasant girl on reception on arrival, very helpful & knowledgeable. Room a tad dated but nothing wrong with it Decor overall in keeping with building’s age Breakfast very enjoyable

On arrival, The member of staff at reception was lovely, Accommodation was fine, Room was clean and a lovely shower in the morning, Breakfast was good and staff member was very helpful.

We had a fantastic stay at Eight Acres Hotel and were thoroughly impressed. From the moment we arrived, the staff were incredibly friendly and welcoming, making us feel right at home. Our room had been recently refurbished, and it was fresh and comfortable with modern touches like faux leather headboards a mirror frame. There were plenty of sockets, which was really convenient for charging devices, although none had USB ports, so remember your plugs. We also enjoyed the tea, coffee, and hot chocolate facilities and especially the shortbread biscuits. The shower was powerful and hot, perfect for a refreshing start to the day. Breakfast was another highlight, with a delicious full Scottish breakfast featuring black pudding and tattie scone. There is currently no catering facilities, (or pool/gym/spa), at the hotel other than breakfast, but there’s a bus stop just outside the hotel and it took us 5 mins into the centre of Elgin. We didn’t want to drive as we wanted a drink with our meal. Overall, our experience was great. With good hospitality, comfortable rooms, and a decent breakfast.

Not so good overnight business stay. Booked primarily due to leisure facilities. Upon arrival they weren't available in over a year, but still been advertised on booking sites as a feature (plus over other hotels in the area). Rooms walls were paper thin, no dinner service in restaurant. Only breakfast. One plus, staff at reception was super friendly and helpful, was happy to change my room on request.

Booked this hotel for location close to hospital. Ideal and close enough to walk. Booked a small double room which was sufficient for our purpose. The bathroom was compact but had a good shower and constant hot water. The breakfast each day was excellent and when there weren’t many guests, it was cooked to order. Very fresh good quality food and sufficient choice. The staff were friendly and helpful.

The property has been upgraded to a good standard negitive no bedside lamps in the room

I booked hotel with filters which i needed. This was a pool, gym and restaurant. The hotel you recommended and i booked had neither. Feel extremely disappointed and ripped off as wouldnt have booked. I use hotels.com a lot and would like a refund or credit into my account.

Second time of staying here, a very lovely place, with amazingly friendly staff

Very accommodating and friendly staff which made a good stay very good. Special shout out to Michelle and Brian

The hotel has reopened but the leisure facilities hasn’t reopened and there is no restaurant available in the evening.

This hotel is ok

Seems like they are short on staff. Staff that were there were friendly. Breakfast was good. Room had all basic needs but no bedside lights.

The best place I have stayed in the uk for comfort and the amazing food on service the two staff members on when I stayed were amazing

Very tired rooms, mattress was pretty bad, smallest TV I've had in a hotel. All draft lagers were off. (no gas!!) Wonder if they are struggling to survive. On the plus side, breakfast and staff were very good.

I've stayed at the Eight Acres many times over the years and it has always been a busy and vibrant hotel, but this time it was virtually deserted. Given the absence of guests there were fewer staff on duty. The staff were polite and helpful, but the whole place felt empty. Neither the gym nor the pool was available during my stay.

A very friendly and helpful front desk staff, made my check in a lot easier. She took the order for dinner and as well, great service from her.

Staff were excellent in the sense that they found me another room. Fact is that the place is dated, unfit for purpose and nothing like the images. Walls were so thin that I could hear every word of next doors conversation as if they were talking to me from the next room. It’s obviously been decorated but it’s the equivalent to putting lipstick on a pig. Never again

Very disappointed I booked the room because of the pool & spa to be told on arrival that it was closed

Only a 2 night stay on a 4 day trip. Suited our needs and comfortable, good breakfast. Would use again for a similar trip.