Overall Ratings & Reviews Vivanta Vijayawada, MG Road

I asked for an extra key card so that my guests are not staying in the room without power while I run errands and have been denied saying it’s security violation and I haven’t said anything about that and there are about 5 friends with me who came around 9 pm to visit me and the front desk lady said I am not allowed to have guests after 9 pm and with permission I can have them till 10 pm. Not sure if I reserved a class hotel or a landlord who imposes restrictions on tenants but I kept my cool to treat my friends well and took my friends to the room and we started drinks and I kept on getting the calls to my hotel room asking when the guests would be leaving and around 12 the hotel people came over to the room and said someone complained about the noise and I have to remind them that it is stated as a sound proof and they started saying just a small bit inconvenience. When I complained this to the management this a policy listed in the terms and conditions which are written in small letters not readable and security issue. Not even an apology are written communication. Not sure if we cannot invite guests to our hotel room after 9 pm then why it is called a hotel

Experience was excellent.

Excellent location and friendly and helpful staff.

I stayed here 9 years ago and it was great, but, the quality has not been the same since the last time. The restaurant and the folks working there have been phenomenal.

Hotel is conveniently located on MG Road which is prime arterial road and shopping area. Rooms need better sound proofing as there is incessant traffic noise. Staff needs to be more responsive and well trained. Had to continually chase for small requests. Hotel is pricey compared to the facilities it offers. Overall, hotel needs to invest considerably in staff training for a better client experience.

The service is excellent. Joseph and his team particularly Lakshmi in restaurant very customers oriented and the best

Staff not very attentive, not a 5 star hotel as mentioned. Somewhat disappointed.

No bar . But overall great

Good

Bathroom bidet wasn’t working and the bathroom water won’t drain.

The staff though out the hotel treated you with kindness, servitude and helpfulness.

Terrible had to check out a day earlier to a different hotel

Clean well appointed rooms with great amenities and excellent service. A great value.

enjoyed our stay here for almost a week, staff was very nice and made our stay memorable.

Staff were excellent with attention to detail and took care to get to know us better and treated us as guests and not just another room number. Can’t recommend highly enough. Excellent location to boot.

Nice atmosphere and accountability

Well located and comfortable stay. Staff was very helpful

charged us 18k for a single occupancy in Executive suite and asked us to pay extra for breakfast. The room description is not clear if the breakfast was not included. Disgusting experience

We had a quick overnight stay at the Vivanta in Vijayawada en route to Vizag. The staff was very accomodating and the room was up to our expectations.

Staff go out of their way to insure all one’s needs are met.