8.6
Very Good
From 963 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

10.0

Service and Facilites

8.8

Traveler Reviews Boutique Hotel Palacio

Number of reviews per page
20
40
Top reviews
Emilio
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Colonial style hotel
Gretchen Flores
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great experience with Hotel staff; very friendly. Continental breakfast was included with hotel fare and food quality was good. Nevertheless, pool area needs to improve the cleanliness. However, will definitely stay again ;)
Juan
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Comfortable rooms, historical área, parking inside property área, good, included, breakfast, secured, nice historical building.
Salvatore
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and indoor gated parking, is walking distance to restaurants. Older hotel but has its charm.
Denise
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great hotel
Billy
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I appreciate the unique decor and charm of another era with wood and metalic accents and the stone paved courtyards. The chandaliers could use some replacement bulbs for full lighting effect. Still after 15 years I return during every visit.
Rafael
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No breakfast for 2 days in a row
Juliska
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staff was very nice. I had two separate reservations and both rooms were very traditional which I loved. The only negative thing I would say was the second room and some mold but it was very spacious. The property was very nice and the location is in walking distance to nice restaurants and everything else.
Boris
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff is always Tremendous and Jose checked me out this afternoon very pleasant and polite The Photos are from Calle El Conde
carilina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

All perfect
Teena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The concierge was helpful. Great location. Walking distance to many shops, historical sights, and eating establishments.
Kirsten
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Gorgeous hotel in super convenient location. People were great.
ines
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

No air conditioning. I booked 2 rooms, we were switched to 3 different rooms in hopes that the air conditioner was working. It was a warm evening that made for an uncomfortable stay so we left to another hotel.
AVERY LYDELL
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It is a pleasure to stay at the Palacio. I'm treated like family. The staff is always available and willing to assist me with anything I need. In the heart of the Colonial Zone, the location is perfect for dining, entertainment and shopping.
Joselito
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

V
VICTOR
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent
Nesly
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excelent place I love it. I will go back soon
Megan
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything
Shivnarine
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good
Maria
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Perfect location, nice history and decoration so nice, It evokes the history of the city.
Number of reviews per page
20
40