Overall Ratings & Reviews The Westin Princeville Ocean Resort Villas

Excellent property. I would definitely stay there again.

Lovely property and friendly staff

Nice place beds were excellent

Beautiful property with excellent amenities!! Enjoyed yoga and the pools, and made use of the convenient grills!

Beautiful property. Too much bird poop

Amazing hotel

The room amenities are numerous.

We really enjoyed our 7-night stay at the Westin Princeville. It was recommended to us by friends and it didn't disappoint. It was always easy to find chairs at the pool, no matter the time of day. The poolside service was also great! Our villa was clean and comfortable and well-serviced. The concierge helped us book a couple of tours and had some good tips. They also opened the market store for us so we could buy some food, after we arrived late and very hungry. Only thing we didn't like was the $30/day charge for parking. I would recommend a stay at this property.

I believe the value isn’t there for the price. Paying that much, then having to pay for parking, all for a view of a parking lot just isn’t there. A lot of other places to stay that are cheaper and better.

Because of the name Ocean Resort, we actually thought we would see the ocean from the resort. The shower/tub was difficult to enter and exit. The tub was slippery. It needs a mat for better balance and safety. The bed was uncomfortable. The pillows for us were too big and lumpy. The heavy comforter was too heavy and hot. We didn’t use the air, and as such the heavy comforter wasn’t used. There needs to be an extra lighter blanket for use. We look for a trash can and only found a very small plastic container in the bathroom. It was sufficient for all the trash. The screen door lock did not work. As such we didn’t feel comfortable leaving the glass doors open. The restaurant door and service was amazing. The chicken poop on the tile floor next to us and chicken jumping on our table grabbing food was troubling. We probably wouldn’t return to the resort.

The property was clean, but limited dining options.

It was a great property.

We have a running list of everything that was atrocious about this hotel and it won’t fit here. For starters this is NOT a beach hotel. If you want to go to the beach, you walk 2 miles down a slippery dangerous trail and past homeless with no signage. The concierge will have you believe because an exact quote “no where else to eat” and only one hike relatively close - that there is nothing else to do there because they want you to spend all your money sitting at their pool eating either wildly overpriced and 2 star food. The concierge was unbelievably bad. The doors didn’t lock to the entrance of the building. It’s loud all night. You can’t use your deck because the ducks literally attack you. (I have pictures) However at night, guests can bang away at your door which is horrifying. I have never had a 1 star stay but this was it. Only perk is we hated them so much we forced our self to never eat at the hotel which was great because Hanalei bay is 8 minutes away and it’s absolutely amazihg.

Loved the property but my “Oveanview” room overlooked the parking lot which was a HUGE disappointment. And Because i booked on Expedia, we were given NO Marriott points after spending $2200.00, and altho my husband is a Titanium member, we ordinarily have perks like late checkout but not given. We will never book with Expedia again!

What a beautiful property. The beds are luxurious. I had an amazing nights sleep here. The North side of the island is pretty quiet in September but we loved it.

Loved the pools. Easy access for kids to have fun and great infinity pools and hot tub with views. The blended drinks were great. Had pina colada and daquiris. The restaurant was very convenient and nice outdoor seating. Very close to Hanalei bay beaches and restaurants. Was very convenient to drive to all hikes we wanted to do.

Resort was nice however our room had several problems during our stay such as the dishwasher overflowed and luckily we noticed it before we left the room and stopped the dishwasher or it could have caused significant damage to the carpeting and room. They did fix it when told about it. The air conditioning was working fine for the first three days but the last three days it was leaking water and we asked them to fix it as it was making the carpet wet in the bedroom. They came right away and said they fixed it. We went for dinner and came back and it was still leaking and the carpet was wet. They came back the next day and said they fixed it and put a large fan in the room to dry the carpet but when we returned to the room it was still leaking and continued like that until we checked out so basically had a leaking air conditioner for three days and wet carpet to walk on in the bedroom. They did not offer anything to compensate for this annoyance other than two free chocolates....Not very good hospitality for the Westin.

The room was nice. Very convenient to have a kitchen and a washer and dryer in the room. The reception and welcoming was nonexistent. Just a basic hotel check in which is not what we have experienced at other Hawaii hotels. Seems more geared to timeshare owners. The nearby farmers market is great. There is a nearby trail down to a beach but it’s a somewhat steep hike back up.

Great experience with the staff and may be a little overpriced stay for me but overall a great experience. Thanks

We just came from a 2 week stay in the Philippines The staff at all the resorts in the PI are much friendlier. US employees need better training to attempt to match.