Clean room and hotel. Very pleasant and helpful staff

Hotel meticulously clean and all staff we encountered were excellent

From the moment we got there, we were greeted by a gentleman. I believe his name was DAEIN. He could see we were weatherworn, and he offered us both a cappuccino later. We wanted to get some food and he ordered it for us and he had us sit at one of the tables for the breakfast And he brought it to us. He added it onto our bill and made everything seamless. Also, all of the other persons were extremely friendly and helpful. I would definitely recommend this hotel for whoever is traveling there. It is only a couple miles from the airport and although it’s not near everything that’s downtown it is truly a Haven in that crazy city.

Staff was amazing. So accommodating. They took our luggage before our room was ready and had it waiting for us in our room. They helped us order dinner the 1st night as jet lag set in and our plans changed. Since our plans changed we did not have euros yet and they kindly exchanged for us. ALL staff greet you with a smile!

This hotel is located quite far from central Naples. There is basically nothing in the area and Arzanos is very run down and quite desolate. As for the hotel itself, it is clean and the staff was quite helpful with arranging transportation to Naples. The hotel itself is fine but the location is terrible. Think I booked this by mistake, as there is also a Hotel Europa near the train station in Naples.

Great deal, great rome, friendly staff. MariaLuisa was very helpful and made our stay wonderful. Not the best area for walking around but the room was an oasis in an otherwise hectic city. Really good breakfast.

The front desk staffs are very nice and helpful.

The staff are so friendly and go above and beyond to make your stay comfortable. Very close to airport. There is a good restaurant around the corner and the grocery shop is a 10 min walk.

From the moment we arrived, the staff went above and beyond to ensure a comfortable and stress-free visit. The hotel/room itself was spotlessly clean. What truly set this hotel apart was the impeccable customer service. The team was incredibly helpful and welcoming. They recommended nearby restaurants, and even arranged a taxi to the city center. On our departure day, they thoughtfully organized a 4:00AM transport to the airport, making my travel smooth and easy. Highly recommended!

The property is going under construction for a massive upgrade. The staff is extremely friendly and there was breakfast provided in the mornings. The room we stayed in was clean and large! We stayed here since it was close to the airport and we flew in so late and they had a 24 hour reception desk. There is ample amount of parking if you have a car! I would recommend staying here as a great budget hotel near the airport. They offer bus shuttles for a flat price to/from the airport which is nice since the taxis from the airport would cost double to triple.

Had an issue with the wifi connection but after a few hours, they agreed to move us rooms. We were moved to a smoking room (we are a non smoking family) but it was for one night only and the wifi worked so I didn’t object (wifi needed for son’s school work). Loved the lights on the balcony at night!

A very clean hotel and nice staff.

Good hotel for one-night stop over, conveniently located near Naples Airport (with car). Ample free parking. Although room furniture rather tired, clean and comfortable. Staff extremely friendly and helpful. We had to check-out to go to Airport as breakfast service was just starting and member of staff kindly gave us food to take-away. Would stay again.

I chose this hotel for its proximity to the airport.

Great

Very good hotel and room for the price if you are okay with staying further out from the city. Limited food options but the friendly staff pointed us to an amazing pizza restaurant nearby. One of the best pizza we’ve tried.

Overall it’s a good hotel, but be safe outside the hotel and the outskirts.

Staff was amazing and super friendly, but the ultra thin walls and lack of rules regarding loud rooms at night made the stay difficult. Getting to the hotel was tough and it needs more signage as it took a few rounds on the highway to get there.

Great place with great customer service would come back

It is outside napoli Staff is kind and helful No public transportation to the area from Napoli.