Overall Ratings & Reviews Holiday Inn READING - WEST by IHG, an IHG Hotel

We used this hotel while walking the nearby Kennet & Avon Canal path. Friendly welcome. The room was spacious; the bed amazingly comfortable. Despite facing a main road, there was no road noise whatsoever due to the efficient triple glazing. A fridge would have been handy, but not a biggie. Room and bathroom very clean. Evening dinner and breakfast very good - tasty and fairly priced. Overall excellent value and would happily recommend and would use again if in the area.

Just am all round good experience

AVOID. Im a worker in the aldermaston area and stayed at the hotel with regret. I got a parking fine even though i registered car at front desk and spoke to the guy on reception. They later rescinded the parking fine after i complained but i still had to pay a 30 pound admin fee for a parking fine I shouldnt have got in the first place. The hotel have refused to pay for it even though it was their error. Spoken to citizen advice who have said that the hotel is responsoble as it is their property. The whole thing is a scam and they dont really care, whsn travelling for business you dont have time to be dealing with stuff like this.

Awesome little hotel. Breakfast delicious and friendly staff. Would stay there again.

The bed's were not fixed together to make a full queen/king. They kept moving apart which continually disturbed sleep as it felt like I was going to fall through the middle. The AC had a continual knocking noise which meant it had to be turned off during the night. Far from being a good nights rest!

Fantastic breakfast. The kind you'd expect to find in a 5 star hotel.

Was nice hotel to stay at,

A late booking at a great price in a very comfortable and friendly hotel.

Very good venue. Excelland breakfast

Check-in was fast and seamless. Staff very friendly in reception and bar. Food was very average in the bar/restaurant. Room was a little tired. AC did not work and was freezing cold, back-up Oil radiator didn't work (wouldn't power up). Staff were nice, just building and maintenance let them down.

Nice little oasis in the middle of nowhere.

Good all round - comfortable, clean, great staff, lovely breakfast, quality bed and bed linen. Will stay again when next need a hotel between France and northern England

Lovely stay as always, but the new electronic system needs looking at, paying for your food before it arrives at your table isn't the best way to go, especially if the food turns out to not be right. Also the doors in the public areas need a good wash down and painting, breeding ground for germs

Room decent and clean. Toilet roll holder detached. Carpets on stairs worn.

Good

Good

Lisa , amazing lady and welcoming , very informative and helpful , goes the extra mile to help you and make your stay comfortable

From check in to check out the staff were helpful and flawless.

Not impressed

It needs triple glazing A4 traffic noise constant day and night. Shower head needed attention as it was not stable for water flow to be directed to body. Breakfast only ok scrambled egg awful. Did not have evening meal in hotel restaurant so unable to comment.