Overall Ratings & Reviews Mondial Resort & Spa

Amazing location , great staff…front desk to restaurant. Very cooperative and speaks English

Great Hotel, Very quiet. Love to be back soon

Decent staff save for the CEO which we will get back to, an inviting pool deck, nice area to stay. That's all the positives. On arrival we were given an alternative room in the annex blding not the jnr suite booked which had a separate area for 15 yr old son on dble sofa bed. This room had no view, on ground floor, claustrophobic, small & dark & son on a roll-away at end of our bed. We couldn't see the room booked as already sold on. Given 2 small rooms on 5th Flr. Sons stank of food coming up from A/C unit & had warped floor by window which shook glass on table. Our A/C didn't wk, as room v.hot. Asst Man came up to see issues with technician. Was allegedly fixed when we went out. Son had filter added to A/C. Our room still hot & didn't sleep that night.& leaking water now coming from unit on floor the next day. CEO saw wife and accused son of putting water on floor even tho technician got soaked trying to fix day before. Said we were troublesome - surely for £370/night a fully functioning room is std? This is no way a 4* delux hotel. No tea/coffee in room, 6 Euro extra for fresh OJ at B'fast. Poor internet. Nonchalant attitude by CEO prob because popular resort for 3 months of yr for locals and she was sold out for the summer. Asst Man Raphaella and 2 male managers tried to help as they understood issues.

Fantastic hotel. Staff were amazing.. though I do feel more information regarding service and beach arrangements could be pointed out.. but when asked they couldn’t have been more helpful.

Modern boutique upscale hotel a few blocks from the beach. Everyone bikes in Italy so our family of 4 used the hotel bikes to get around. 5 min bike ride to the beach. We even biked 4 miles each night to dinner and shopping in nearby posh town of Forte de Marmi. Staff was excellent. Enjoyed breakfast. Four in any hotel room can be tight but we made the best of it, besides we only were in our rooms to sleep.

Great hotel with good features and great local area. The service from the hotel staff was absolutely fantastic!! The hotel itself is just a few mins walk from the beach which has a great selection of hotels and restaurants - surprisingly the beach was reasonably quiet which was ideal for us! We used the spa facilities which were also very good - definitely recommend!

Short stay but nice hotel. Breakfast was good and hotel staff was very helpful.

Loved the hotel. Great base for beach and town, and nice pool and pool deck. We loved their beach connection at Prima Verra. Great base for driving day trips to so many places (and Pietrasanta is charming too). The staff was very friendly and helpful.

Excellent staff. My wife got banged up when she was bicycling and the staff took the time every day to ask how she was doing.Appreciated the fact all staff members remembered her name. Good was fantastic. Highly recommend.

Boutique style gem of an hotel.so glad we booked it.staff were really helpful and friendly.loved the location near beach and town centre. Food was delightful.

too pretentiously over designed - and fancied itself as something it wasn't! VERY expensive for what it was (€169 for b and b). Restaurant service poor - had to ask three times for things like water/wine - Disappointing

Very good service, high quality of the restaurant, good breakfast, beautiful hotel!

nice people.

It was nice staying there

Myself and my wife enjoyed the hotel and we appreciated the professional staff who were very attentive. The room however was VERY small. We were walking into each other and bumping into our luggage. Be prepared or reserve a lathered room than a "deluxe". The staff reccemded a great restaurant Osteria di Mare by the beach and gave us a ride back and forth for eight euros (worth it). The room smelled so good from the diffuser that we purchased two for our home. The pool was very nice but get there early for chairs and an umbrella as they go fast.

Staff were very friendly and helpful. The hotel has an arrangement with a lovely beach establishment . 50 euros a day for 2 deckchairs , 2 beds , I directors chair and a table with a lockable cabinet underneath . All under a gazebo. Excellent value. Lovely area with plenty of reasonable restaurants serving great food in walking distance.

Great service and really helpful staff. Good facilities including the spa which is such a perk! The Hotel and pool area was really peaceful which was just what we wanted!! The Decor in the restaurant is a little tacky....Although the food there was delicious!. Only glitch was that our aircon didn't work on the first night...although this was quickly resolved by the team! We will certainly be coming back next year!

Except for the room size which is small for 2 people all the facilities were great. The staff were so kind and friendly.

Beautiful facility, very clean, 2 blocks from beach. There are no beach front properties in the area, as all beaches are privately owned, which will rent you a cabana. Service was spotty. ALEXANDRA saved the day. Excellent English, got things done, superb restaurant recommendations. Had to wait 30 minutes to get a drink by the pool. Towels not readily available. Felt like we were interupting their work when we asked for such things. Might have been short staffed. Thought one more staff at the pool would resolved these kinds of issues.

Very clean hotel and friendly atmosphere. Would definitely visit again.