Overall Ratings & Reviews Holiday Inn Express LEICESTER CITY by IHG, an IHG Hotel

Not happy with this location. Air conditioning was not working no phones the rooms and no amenities in bathroom. We should have received communication about the air conditioner prior to our stay do that we could have made other arrangements. Sheets and comforter too small for yhe bed.

Sink problem solved quickly. Very pleased with our stay

Close to person we were visiting

Lovely hotel, comfortable bed, friendly staff and great view and room a good size

.

Not bad

Some of the staff needcto smile more, excellent stay

Good choice of breakfast.

Staff very friendly and helpful good breakfast clean

I like everything about the hotel. Stayed there twice this year, and will book it again whenever i am in Leicester.

Pleasant enough, clean, nice breakfast, reasonable bar prices and lovely friendly helpful staff.

Very good

Three star hotel with 3-star facilities which is expected and acceptable. Rather expensive for what it is. Parking spaces leave limited breadth which means a. It's hard for older people to get in and out of vehicles without making contact with adjacent cars. Moreover, your own vehicle is at risk of being scraped or dented.

Simple check in, ample parking, clean room. WiFi poor connection on all devices.

The room was not ready when we arrived at 6.30pm - but we did only book on the afternoon. We booked for three people and when we arrived they had not set up the sofa bed so we had to wait for that. We had a drink on the bar while we waited, I’m not sure what lager I was drinking but it wasn’t what I ordered. The room was fine but very cold. There are signs saying the air conditioning is broken so please ask for a heater or fan from reception. By 9pm our room was so cold, we did have an oil filled radiator but it did not provide much heat. We asked at reception for another heater but they said we already had one so we went to bed cold. At breakfast we asked for gluten free sausages as my daughter is coeliac - the signs in the lift said to ask your server at breakfast for gluten free options. We were told 25 minutes wait, 40 minutes later they still weren’t cooked so we had to go. We purposely book Holiday Inns as they are usually so good with gluten free options, most having a dedicated area. Staff were friendly but we were disappointed with our stay it was definitely not worth the £105 we spent. Holiday Inns are usually of a better quality of Travelodge etc but not this one unfortunately.

Stay here for the football as convinced

It was very nice

good hotel, it's real value for the money

The sofa bed was shocking.

Very handy for the football at kingpower