Room available 1h late, have to wait with pregnant women in the car. Aging building. A/C terribly noisy and not working. Poor sound insulation. Heard everything next door, discussions, kids running, dog barking. Finally the dog barking next door, woke us up at 3 AM ! Really not worth 4 stars.

Nice and quiet Hotel room staff was helpful and spa was relaxing

Great hotel , lovly pool on a very hot day , safe parking, great free breakfast, staff was wonderful, will be coming back one day hopefully. Short 5 min walk to bars etc , burger king just up road .

Necesita mantenimiento, pocas opciones de cena.

Laundry services was listed as available. However, it is not. Staying almost three weeks, laundry service was one of the criteria for the selection of the hotel. Ok breakfast, OK room.

A great value for what you pay. The property may be in need of minor upkeep, but overall, a great value.

Clean room. Able to easily adjust temperature of room. Evening meal excellent although not much choice. Plentiful.

Great affordable spot to layover between the two major parts of our vacation - walking the El Camino to Santiago de Compostela and cruising from Lisbon into the Mediterranean. Not the most up to date hotel but the staff were friendly and very helpful!

The hotel needs a major renovation. It was empty, creepy.

Staff were friendly, check in was easy, everywhere was spotless, room was clean and presentable, amenities provided, food was good . Pleasurable stay . Easy access to sightseeing but you would need transport.

The hotel need update and the rooms are dusty

Wonderful service. Great staff. Central location super close to Metro. Lovely rooftop pool and bar with great views. Comfy beds. Left AirPods in room when we flew home and the staff mailed them back to the US. Great hotel!!

The staff were all very friendly and attentive including the cleaners, the hotel was very nice and the facilities were great, the food was lovely.

the breakfast is very poor with little variety of products

Great hotel for our needs, free parking near front entrance, huge rooms, comfy beds & great half board meals offer.

reserved two rooms: 1 was nice, but window to very small courtyard gave a feeling of claustrophobic. Bath tub was dirty/dusty. 2nd room was even more claustrophobic than the 1st. beds in niche opposite and far from window that looked into small space of walls inside the hotel . Very bad layout... :( Staff was very nice and breakfast was good. However...not a 4* hotel :(

Very clean.

Far from Santiago de Compostela. Advertised as a 4 star but it may be a 3 star at best.

How does this hotel manage to have 4 stars? Next time I will try something else

The staff are exceptional. The bar staff were simply wonderful and the receptionists were so helpful, accommodating and friendly. The spa is amazing. I had a great time, thank you very much