One Acapulco Costera

Explore One Acapulco Costera
7.8
Pleasant
From 810 reviews
Cleanliness

8.2

Room Comfort

7.4

Location

8.8

Service and Facilites

8.0

Traveler Reviews One Acapulco Costera

Number of reviews per page
20
40
Top reviews
Kevin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Yes
julia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice hotel. Good location. Clean. Staff were nice enough. It's more like a high end hostel then hotel all facilities are communal. Rooms are tiny and have very limited thing no fridge etc
Fortuna
icon-Family
Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Was a very nice stay quiet hotel just would have loved the room AC to be a little cooler but besides this everything was very clean staff and breakfast was good
Brenda
2.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Poor management skills.
Brenda
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The management is unprofessional The first couple of days were ok buffet Style breakfast. After that food was ration To one plate per guest. Stayed for 6nights on Sep302024 when we asked for Clean sheets manager said is not possible and And to Take my business somewhere else. Also water was reduced to 2hrs in the morning 2hrs in the evening. They offered a discount when we said how can you clean a bathroom without water.. very unsanitary way of cleaning. Felt so bad for ladies working there.
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Laura
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

It was great overall! The hotel was nice and also the staff was really helpful
Luis
icon-Leisure
Leisure
6.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Pour maintenance over all in the whole hotel
Misael
icon-Business
Business
2.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

it has only one elevator to reception and its very small, days when the hotel is busy its impossible to get to reception
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

Definitivamente puede ser más limpio y mejor cuidado, regaderas con poca agua, pisos rotos.
Matthew
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10.0
/10
Reviewed 239 week(s) ago

Hotels.com verified review

❤️ The included breakfast Proximity to the beach Proximity to restaurants and shopping Comfortable beds Cold air conditioning The view from the pool deck The overall cleanliness and upkeep of the place 💔 Cool maintenance needs to be improved greatly
Matthew
icon-
10.0
/10
Reviewed 239 week(s) ago

Hotels.com verified review

LOVED THE BED LOVED THE WIFI LOVED THE BREAKFAST LOVED THE TV... *I loved my bathroom all nice and big *There are shops and restaurants and public transit within walking distance There really isn't much to dislike..
Irasey
icon-with Partner
with Partner
8.0
/10
Reviewed 243 week(s) ago

Hotels.com verified review

Esta bien para pasar la noche. Lo mas normal del mundo
Verified traveler
8.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

Bien
ZACHARY
icon-
8.0
/10
Reviewed 255 week(s) ago

Hotels.com verified review

My stay at One Hotel was pleasing. The room and view was nice, so was the food. The hotel is in a good area. I had a problem with the laundry service. It would help to speak Spanish.
Verified traveler
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 260 week(s) ago

Expedia Group verified review

No quisieron hacerme válido un día un desayuno porque "no estábamos en la lista" a pesar de que ese fue el paquete que adquirí. El último día tocaron a la puerta a las 8am para que ya me saliera cuando el check out es a las 12.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

It’s a good place for a short stay. Friendly staff, clean and comfortable.
Cecilia
icon-
10.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

Easy check in, confortable place
patrick
8.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Great place for overnight!
L D
icon-with Friends
with Friends
10.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

We had to be in Acapulco for an early morning medical appointment, so we went the day before and stayed overnight at ONE hotel on the Costera. What a great location! Lots of restaurants nearby and a Walmart basically across the street for some fun shopping. We love the buffet breakfast, especially the chilaquiles and the hot cakes, as well as the fresh fruit. The pool area is lovely and clean. The hotel is super quiet at night, and always clean. This is our only choice when we need to be in Acapulco.
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Ricky
icon-with Partner
with Partner
10.0
/10
Reviewed 429 week(s) ago

Hotels.com verified review

Just stayed for one night but were very happy, free breakfast was very good, pool and surrounding were very clean. Hotel is a little awkward to get into but still ok. Rooms was very clean and modern but small.
Number of reviews per page
20
40