Overall Ratings & Reviews Holiday Inn Express RAMSGATE - MINSTER by IHG, an IHG Hotel

This hotel is great! I stay there every time I go to Ramsgate. The roads are clean, the hotel is quiet, and the breakfast is excellent. The staff is very courteous and accommodating.

Clean and comfortable. Friendly staff . Happy with our stay.

Comfortable beds, amazingly helpful staff. Easy parking. Made us gluten free hot breakfasts plated up in the back. Not a huge selection of gluten free options but given the price we paid, we were very happy. I’d stay again in the future if in the area and in need of an easy and affordable place to sleep.

Great hotel and excellent breakfast. Check in was stressful as the receptionist couldn’t find our reservation. Triple room + dog. No wrong hotel? Showed her confirmation note. No not Herne Bay advised that it was nearest via hotels.com eventually found it using the ref number and she said “oh it’s under Mrs Dawson Not Mr! “ Hie many triples with figs did they have booked and how many Dawson’s I wonder? Begs belief. Told her she needs to try harder next time. 15 mins wasted.

Superbly comfortable beds with soft & firm pillows. Well refurbished & great location for nearby resorts. Good value. Listed as having airconditioning but this gave no cooling. When we enquired we were told that they don't have airconditioning, just air cooling - i.e. just like a fan. Buffet breakfast could be better. No mushrooms or fried eggs and the bacon & sausages seemed to be economy standard and the scrambled egg seemed like powdered egg.

Very clean and great service

Overall a very good experience- we all slept well and enjoyed the breakfast. Access to the hotel was difficult due to maintenance on the road - we actually heard works at midnight - this is not acceptable. Other than that, we had a good stay!

The only real inconvenience was the road construction on the access to the parking lot. While this is not likely a fault on the management, it did impact my driving. The staff is nothing short of fantabulous.

Excellent venue for touring the Kent coast. Room (accessible) was very good and had a wet room!

We had a lovely night we booked again

Card kept not working in the door to enter. Had to keep going to reception. Staff were very friendly and helpful but just annoying having to keep walking back to reception to fix. food at dinner was not great, had to go over to premier hotel across the road for dinner after 1st night. Breakfast was good though.

Staff are very helpful, the bar is there bt very limited. No Rose wine, then no Coke Cola for the Vodka we opted for. The breakfast is plenty and done very well, however as for the bar Menu I think there was about 3 things on the menu. The saving grace there is a Pub (beefeater or similar) literally 100mtrs away and the food, bar, stock, and atmosphere were a saviour. Nice eniugh to stay in but with Premier Inn across the way with a bar and full menu I think we would opt for that.

Visit to Ramsgate to see terminally ill aunt. Difficult trip but room very comfortable and wet room excellent for my disability. Food good and delivered to our room. Breakfast ok but missed fried egg and mushrooms. Also 9.30 too early in week to stop breakfast

Heating wasnt workjng, but staff provided plug in heater. Rrally friendly and helpful staff

A lovely modern interior with a retro exterior feel which resembles that of an art deco airport. It is well positioned in terms of close proximity to Margate, Ramsgate and Broadstairs. The staff were so pleasant & helpful and the breakfast provided was well presented and catered for too! A revisit is on the cards!

Quiet around here. Parking easy and plenty. Comfortable bed. Hot shower. Clean soft towels. Nice pillows. Warm friendly reception

Really welcoming and friendly. The hotel is many steps up from a TL or PI in the Uk. Will be staying at HI again soon. Lived it

Easy to get to,

a very clean hotel with friendly staff and at a very good price

Comfortable hotel, good breakfast (included in price). Good location for exploring Thanet and Canterbury. Very friendly, helpful staff. Good value.