Overall Ratings & Reviews Holiday Inn BATTLE CREEK by IHG, an IHG Hotel

Nice location thick bath towels

They didn’t tell me about there breakfast, not a cart at 3:00 to take my luggage to my room. No bar on the weekends, otherwise not a bad stay. Thanks

Pool was closed.

The pool was not working

Only problem was toilet handle was broken

Friendly staff

Overall not an enjoyable stay. 1. Of the two elevators they have onsite, only one was functional. 2. Japanese beetle infestation coming through wall 3. Pool out of service (No mention although we booked months in advance) 4. Everytime heat kicked on it had an old smell like it needed a new filter. 5. Towel rack is inside shower, what a dumb idea. You will need to remove all the towels and place on counter or they all get wet from water splashing. 6. Vending machine empty 7. Room phone does not connect to anything. Useless. 8. Burnt out lightbulb in nightstand.

The hotel location is very convenient to the I-94 and all shopping centers. However, we were very disappointed with the hotel. The pool was out of order, one of the elevator's were out of order, the carpet in the hallways were taped together and there was water damage on the ceiling of our room. The staff were friendly and helpful, but we did not get a discount on our room for the pool being out of order. Which was very disappointing since our two children were excited about swimming after dealing with a long cold winter in Michigan. We will defiantly be staying somewhere else next time we visit Battle Creek.

was not worth the cost

Very nice

It was nice

Nothing worked. Only 1 of 2 elevator worked. Hallway carpets are disgusting. Black trails lead to every room. Trash left in the hall all weekend. Dimly lit rooms. Buds are wY to tall. I’m 6ft and had to jump up to them. Room wS really uncomfortable.

The staff was kind and thoughtful. After having our original hotel cancel our reservations, we were grateful to have no fuss getting into this hotel so late. The facilities were dated and uncomfortable. Broken pool/elevator/holes in the ceiling/uncomfortable beds and towels thin and junky.

Good location. Lots of shopping nearby

Breakfast

Very clean. Very nice and friendly staff. Amazing comfortable beds.

Recently stayed for 2 nights and found the beds to be very uncomfortable as well as loud guests in nearby rooms keeping us awake until 4:00 am both nights.

The room was spacious and clean. The lobby was warm and inviting.

Quiet super nice area.

Nice hotel. This is my 2nd time here.