Staff at check in was rude. Phone in room didn’t work. 1 staff member was happy to have maintenance take care of it, mentioned it to other staff the next morning (who had checked us in the first night) rudely stated that he didn’t know if they can do anything about it. Maintenance came in the next day and was polite. Honestly the stay would be a 4.5 star if you get rid of that 1 staff member.