Holiday Inn Express NORWICH by IHG

Explore Holiday Inn Express NORWICH by IHG
8.0
Very Good
From 857 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

7.8

Service and Facilites

8.6

Traveler Reviews Holiday Inn Express NORWICH by IHG

Number of reviews per page
20
40
Top reviews
JONG HOO
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was really nice to stay
Eduard
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beds were uncomfortable and the room was very hot with no air conditioning
Scott
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Convenient and cheap, but impossible to cool room even in a very cold May. Staff were very pleasant, breakfast was good, beds were comfortable and shower was reasonable. Unfortunately you couldn't open the windows and there was no AC, only heating/fan, so despite us going in a cold snap in May the room was far too hot to sleep comfortably, it wasn't helped by having very thick duvets. Might stop here again in winter but certainly no in summer
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Imelda
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Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room clean and a good size. Staff who I saw were all helpful and pleasant. Breakfast was varied and good.
david
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8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room good breakfast
gill
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8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good breakfast
Sarah
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with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Absolutely no problem with this hotel. Excellent location for us. Clean room, good beds, and plenty of choice for breakfast. Would quite happily stay again.
Steven
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was friendly and helpful and the breakfast was excellent.
Suman
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very nice and clean. Staff members are very kind and helpful. Rooms are spacious, clean.
Graham
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Have stayed in a lot of Holiday Express hotels and have to say this one was the best excellent.
EMEL
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overall, it was a nice hotel. The property was generally clean and well maintained. However, we think the bathroom could use some renovation. The hotel is a bit far from the city centre, but the parking fee was quite reasonable, which was a plus. The breakfast was slightly below our expectations. Based on the reviews, the hotel was rated as “top rated” which naturally raised our expectations. We honestly couldn’t understand what justified that rating. We’ve had quite a lot of hotel experience across the UK, and I would say this was one of the more average breakfasts we’ve had. That said, all the staff were friendly, welcoming, and hardworking. I would especially like to mention Valerie and Emily😇 They were absolutely amazing and really made our stay more enjoyable. Thank you!
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Catarina
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with Partner
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very small hotel parking, which charges £5/night. Much larger car park next doors. We had a very slow check in with the receptionist doubling up as a waiter whilst trying to check us in (????). Room was ok. Toilet very low and leaning to one side. Beds comfortable. Apart from a few kids running up and down the corridor in the evening, the night was very quiet. Breakfast was a buffet, which was nice. This includes a cooked breakfast. Would we stay again? Not sure. We wanted to go to the Norfolk Antiques Fair, so the hotel is not far from the show ground. If you’re looking for a centrally located hotel then this is not the hotel for you.
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Suzanne
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Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Breakfast was good. Plates could be bigger .(dinner plates not fea plates)
Sue
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great place to stop overnight or for longer stay,lovely and quiet, rooms were spacious and warm with air conditioning if needed. Service was excellent as was the free breakfast next morning 😊 The only disappointment was that you have to pay £5 to park the car overnight☹️
Audrey
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with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very handy for all shops and amenities, food good, staff very friendly room was very clean and bathroom superb. Sent from Audrey Cutler and Michael Kent
Andrew
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with Partner
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel and our room were very clean but extremely tired. Staff were very helpful but I would only rate as average compared to other Holiday Inn Express we have used. Breakfast was poor with very dry scrambled egg, a coffee machine which refused to make anything that resembled coffee and a toaster which don’t toast!
Ricky
icon-with Partner
with Partner
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

First room had six bright light coming through the bottom of the door I couldn’t get to sleep. Was woken up by loud thumping music coming from sports hall next door. Couldn’t shower for more than 2 mins or the shower would flood. Next room had black mould in the shower, poorly repaired door handles and the toilet rocked feeling like it was going to come off the wall when sat on. Finally the breakfast plates are the size of a bread plate - tiny - so you couldn’t even have a full cooked breakfast from the breakfast buffet cause one of each item didn’t fit on the plate.
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steven
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Breakf
Daniel
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Ok
Steve
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8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

.didn't appreciate having to pay £5 to park at the hotel
Number of reviews per page
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