Comodas habitaciones y staff muy amable. Comida muy rica. La caja fuerte estaba danada y la manilla del bano tambien.

It was outside the historic town. Not too ideal if you are a tourist with limited time. It’s near the bus and train station though so it’s also convenient. Not a lot of restaurants around the area. I travelled with young kids and it would have been better if we booked near the old city center.

The staff was very accommodating and helpful.

Buen desayuno,

Great hotel. Only issue was the location…not that far from the cathedral but had to walk under the highway and over the train station to get to a section of town with restaurants and bars, and the cathedral sites. Good parking structure also.

We had a wonderful 2 night stay. Great location. Great shopping down the street. Minutes by car to the cathedral and surrounding areas. Staff was great.

Good hotel but not exceptional. The staff at the bar and restaurant were lovely . A few minor hygiene issues but enjoyed my stay

Nice hotel a short walk out of town close to large department store. Room was excellent the hotel also had a small gym. Food was mixed, breakfast buffet selection was only ok but dinner options and food quality good.

Spacious room, good breakfast. 30 minutes walk to the cathedral.

It was very close to a major shopping mall

Clean room an very big

Room was always well maintained and clean.

We finished walking the Camino Portuguese. We were exhausted, needing a couple of days to recover. My husband and I couldn't have asked for more. The room was perfect. It was spacious, well appointed and so comfortable. The staff went above and beyond the entire time we were there. We especially loved Pilar, but the entire staff was perfect. The breakfast was spectacular. There were so many options, it was hard to choose what to eat. We also are dinner at the hotel. Delicious. Couldn't ask for more.

Great breakfast, loved the rooms and right by the Corte Ingles. It’s about a 30 min walk to the Cathedral.

Buena ubicación y muy amables, el Corte Inglés a 1 cuadra

This place has the friendliest staff. Azucena in the front desk gave us great advice for moving around town and very good restaurants.

Excellent

Everything was perfect. A little far away from the center, walking distance at least for us, but a very short distance by taxi.

No AC in room with double windows. Only heat in November. Problem, I had to open a double window in order to sleep in this hot room. Front desk had no other option for me. Construction noise & rain with wind didn’t help. Front desk lady attitude not nice. No hot water in room. I had rented 2 rooms. Never will stay there again.

Definitely the hotel is not a 4 star hotel, the rooms are old, in all the 4 star hotels that I was in there is a water of bottle as a courtesy , no coffee maker no nothing , I went to the reception and all I had was a bad attitude , the only person that was nice in the hotel was the housekeeper that provide me two cups for tea and some tea bags , I didn’t have a nice experience the hotel did not have AC in the room , the front desk told me to open the window which I did and there was noise from the street , terrible experience .