Overall Ratings & Reviews Holiday Inn Express & Suites SHREVEPORT SOUTH - PARK PLAZA by IHG, an IHG Hotel

Great stay! Robin was in the dining room for breakfast and did an amazing job! Very friendly and helpful! Wonderful experience

The smell was terrible in the room and there were huge stains everywhere on the floor.

Everything was very good.

Not 3 star

This is an old property needing a major overhaul. Bathtub had mold and a big crack. Blackout shade was mildewed and had holes in it. Room was muggy despite running the AC. Splintered doors. Thin towels. TV wouldn’t connect. I won’t stay here again.

The staff at this location are as good or better than any other staff out there! Efficient, courteous, friendly, interested in my comments - are just a few of their good points! No doubt, I will stay at this location next time I visit Shreveport

Room felt worn; old furnishing. To use the remote for the TV you had to be within a foot of the TV. I had to get out of bed to change the channel. The channel selection was poor. Shower towel was torn. Lobby floors were really sticky.

Robin in the kitchen was awesome and so sweet. The rooms smelled must and there was a blinking light above the bed for some reason.

They need to change carpets

Excellent property , convenient to everything and extremely kind and courteous staff!

Rooms were clean. The front desk and breakfast service was top notch. I would stay here again.

Great place to stay. Very clean, all the amenities, friendly staff, great breakfast. I eill stay again.

Clean hotel staff was friendly

TV cable not working, received extra points.

Good property and really good employees. Breakfast was so so. Main negative was the overbearing perfumy smell all over the hotel.

Average hotel

Very nice Holiday Inn Express. Very neat and clean. But me and other guests were shocked that a local Fox affiliate was not on their tv's, so we could not watch the Super Bowl. They had ABC, NBC, CBS, PBS, but no FOX...so no super bowl

Staff was excellent during check- in. Knowledgeable, accomodating, professional...despite the city water system was down for a few hours...the lady at the front desk handled all questions.

I was in town by myself for the night. This hotel is conveniently located. It was quiet and comfortable. Would definitely stay here again.

Staff was really helpful and kind. Nice breakfast.