Overall Ratings & Reviews TownePlace Suites by Marriott Jacksonville

Excellent location, free parking, pool, gym, laundry, breakfast.

Clean, quiet, and affordable.

Great staff. Amazingly well-thought-out and designed rooms. Quiet location. So much for the price!

Check-in was easy. Staff was very personable and helpful.

The area was peaceful.

N/A

I had to leave early due to a weather event at home coming in earlier than expected. When I checked out, I was told that I needed to contact the booker and I would be issued a refund for the night I could not stay. When I contacted the booker the next morning, this hotel told them they didn't process my check out until the next morning, so I'm ineligible for a refund. DO NOT STAY HERE.

Close to everything. Very clean and staff were wonderful

The bed was old and it was blood on the mattress

It was nice receiving a room up grade to a 2 bedroom suite. Thank you

It was a quick trip but was perfect for my stay.

Two night stay this time (we have stayed here before) and it was fine. Only complaint was a slow -- but not clogged -- drain in the shower. Room had a full size fridge, which we really like. Strangely, the closet has doors that open both to the room itself, and to the bathroom, which is quite interesting. We will likely stay again if we have to come this way.

It’s quiet

No issues to speak of. Friendly and helpful front desk staff. Room is nice, lots of room. Weight room is small but has the essentials.

Nice

I had a good experience

I was pleased with my room.

STAFF phenomenal and bed/pillows were of high quality. If ever back this way, this is where I would stay.

The hotel is old and kind of gross. The staff was extremely helpful and kind.

convenient location