Free underground parking for motorcycles via the hotel, felt secure although in a public parking area. Breakfast ok, only scrambled eggs available and could not find the drinking water.

The room was spacious, and the balcony had a really nice view. The breakfast was good, with a great selection of food. The arcade on the ground floor was very entertaining and exciting, and our family really enjoyed it. The car park is secure with plenty of spaces available. Just keep in mind that you need to pay for your parking at reception to receive the discounted rate. All the staff were helpful, polite, and very welcoming, especially when they gave our child a small bag of goodies, which was a lovely touch. This was our second stay at the hotel, and we would definitely come back again.

The parking is NOT PRIVATE, it is municipal, meaning that anyone can enter and help themselves to whatever, it is covered underground. Check in time is too late , should be 2:00 pm or earlier!!!

Clean and comfortable room. Staff were excellent and helpful. Very convenient to walk to sights and shopping.

Very nice room, quiet area, easy parking short walk to the city centre Recommended

clean rooms helpful staff breakfast ok close to shopping

Economical hotel ideally positioned near the railway station and an ideal place from which to visit Arras and the battlefield. Good breakfast and ability to order other food.

Breakfast okay. Hard to find underground parking also hotel entrance Room seemed very dark and small, cleaning good but could have been better. I wouldn’t stay again, hotel showing its age not the staff

All good !!

Everything was very good

Good travel hotel

Building

09:30 breakfast finish,to early

The room was clean and had what we needed, was a nice suprise to find USB and USB-C ports next to the bed. We did require the double bed, sofa bed and a cot so it was a little cramped but that could have just been us. We had a view over the train station which entertained our 4 year old nosing at the train but we never heard the trains. They provided a cot, changing mat and bath seat (only a shower) for our baby which was a pleasant suprise to be given more than a cot. Staff were pleasant and nice enough. We used the underground parking option which fitted our ford transit custom, there was a door to allow us up to reception (found by a fluke) and when we arrived at reception there were renovation works ongoing which meant it had moved. It would have been helpful to have known this in advance (and where they moved recpetion to). Validate parking at reception with the ticket for cheaper parking (cant leave without requiring a new ticket and another charge). Breakfast was nice enough but traveling with a baby who has a cows milk allergy so we often ask for vegan options, I did ask for vegan butter at breakfast but they had no alternatives I did find this disappointing. They only offered soy milk. There were gluten free options but I dont know what they were. I would stay again without hesitation.

Clean rooms, easy checking and parking too. Breakfast was also really good, overall a brilliant stay. Thank you.

The location of the hotel was good. The reception staff were very friendly and helpful. Our room was spacious, clean, comfortable and quiet.

Whole experience was fabulous - there’s a short stay car space immediately out front, check in was quick and easy and fabulous room (no.129) with balcony. Very central for everything staff welcoming and room clean had everything we needed (lots of sockets!) - superb value for money ❤️

Breakfast was amazing! Very friendly staff, spacious room. Convenient location.

Great hotel. Lovely big room, window that opens. Nicely furnished. Breakfast excellent. Short walk from train station and to the shopping area.

It was a nice hotel. Good location and staff. Arras was a nice city to visit.