Overall Ratings & Reviews Staybridge Suites TAMPA EAST- BRANDON by IHG, an IHG Hotel

Loved the property, customer service was wonderful. The ladies in the breakfast bar take a gold medal with their excellent food. I was very surprised and definitely invite more people to go. My puppy was welcomed and the property allows you a place to walk them as well. Very pleased…

Overall I enjoyed my stay. The staff, from front desk to breakfast staff were amazing. They were all so welcoming & pleasant- the interaction felt genuine. I have not had that experience in awhile. They were attentive to my needs and addressed promptly. I called originally to ask a few questions about the policy, I was given clear information and booking was seamless. Thank you

Ac was broke. Had to move rooms and we didnt have a room together anymore. Second room on 1st floor had horrible mildew smell

It was great as usual. About 4 years ago we met an employee of yours Itsel Beckford while we were staying there. She’s very courteous and helpful. I use to live in Tampa all my all life. Now I live in N.C. But I try to go to Fla. a couple times a year. And I always stay there now. That lady is all over that hotel. She checked us in one day. The next day she was cooking at the happy hour. All of the staff has been great. Thank you.

It’s ok.

I would have given five stars, however the a/c in our first 2BR suite was broken. Therefore, we had to move rooms into downgraded accomodations.

Very convenient location if going to the Amphitheater.

The staff all so nice! Our room was perfect breakfast was always so good. Will definitely return for our future Tampa visits.

The bathtub had mold all over, 3 live bugs found, rusted fixtures, tub not clean (couldn’t bathe my daughter in). Price of night was increased by $40 at last minute and hotel said they were permitted to do this.

Perfect location for what we were traveling for. Parking was big and multiples spaces always available. The room had everything we needed and very spacious. The only thing they need to do is fix the shower appearances. it looked like it was remodeled but not done well. pieces missing and things glued l. But that does not bother me. it was just a suggestion.

I would stay but the shower handle in room 123 was not turning any way you tried so it could open up and shower but other than that all good

Perfect, I love it!

The pool was dirty and the hot tub was broken. The tub leaked. Otherwise room was satisfactory and the staff was great

Nice place for family. Breakfast and appetizers were excellent. Would like to see better pool cleanliness. Water was cloudy. Pool sides and floor appeared in need of cleaning. Housekeepers and kitchen staff very friendly and helpful.

Unfortunately, upon arriving the person who checked us in was more than wonderful as we were excited to be there we went outside to the pool, which was not heated. I chose this hotel because it had a hot tub which was broken and while attending breakfast, I had an attendant actually tell me haven’t I had enough food as I was packing food to bring upstairs to my teenager because she was sleeping I’ve never in my life heard anybody be so rude and disrespectful. The property was a little rundown. The lobby area was the nicest part of it. They also had workers working in the building whocame in to eat breakfast and were hanging around outside on the patio. It seems Came in to eat breakfast and we’re hanging around outside on the patio. It seems to me there’s a little bit of lack of professionalism at this hotel, I will not go back

I paid $513 for a two night stay at a property with a filthy pool and jaccuzi. The breakfast was literally luke warm and inedible. The tv remote in my room wasnt working. Took it downstairs and was told by a man he would bring new one up in a few mins. 2 hrs later had to.call downstairs to get it. There were cigarette stains on the already dated furniture of my " suite" and literal plaster coming out of certain parts of the wall in bathroom and peeling off ceiling in bedroom. This was by far THE most ragedy place Ive ever paid over $200/night for! NEVER again!

The place was very clean with most friendliest staff. Would go back there in the future.

like

Excellent facility.

Our room was beautiful, especially for the price paid. The staff was welcoming.