Overall Ratings & Reviews Best Western Plus Monterrey Airport

Hotel was nice and clean to stay at and staff was very welcoming. However, trying to take public transportation was a little confusing but in the end it worked out.

El check in me pareció muy lento, o por lo menos no estoy acostumbrada a tanto papeleo al llegar y mas cuando llegas a las 11 de la noche super cansado. El transporte para recogernos en el aeropuerto agradezco que tengan este servicio, pero tardo muchísimo en llegar, sin embargo el chofer fue muy amable y atento. El desayuno está bien.

El staff fue muy amable, las habitaciones limpias y Amplias. El desayuno muy variate y el transporte al aeropuerto fue un plus.

Ice quiet and super vlean

Amazingly profesional staff. Shuttle bus called when we just landed, so reliable. 5 stars to shuttle service

Very clean, very good breakfast, very nice people. Shuttle was great!

Excelente servicio ,el almuerzo riquisimo ,todo el personal muy amable me volveria a hospedar en este hotel!

B

Since I got to the airport I called to the hotel and they sent the shuttle to pick me up the service was excellent. Then the check in process was easy and fast. The room was really good clean and comfy. I got to leave early in the morning and the had all ready for breakfast. It looked so yummy I just got coffee because I was on rush also I scheduled the shuttle service early in the morning and it was on time waiting for me. The driver Tomas was sooooo nice and generous. I really recommend this hotel!

A very helpful staff and delicious restaurant across the street.

Hotel is okay

Clean hotel for the money.

Very nice place, good rate and excellent service. We will definitely stay here again.

I absolutely love this place I have stayed at this hotel eight times already and this is my favorite go to hotel it’s clean and quiet and the breakfast are amazing highly recommend this hotel

Airport shuttle was difficult to contact once the airplane landed.

An oasis in the Zoo of Monterrey. The staff, people and service were exceptional

Was cleaned and good service

Once again the property did not disappoint. I believe this is my 9th time returning and it is just as good as I remember it every time. friendly staff, clean rooms excellent restaurant I will be back again for sure

Everything was good. It was s short stay.

Property was dirty, they gave us a room on first floor next to the breakfast area. Was not able to sleep due to all the noise they had going on