Staff was rude, Room condition was poor, no room phone, not enough towels or wash cloths and what was provided wasn't clean

Our go-to hotel when traveling to NYC. The views are amazing, and we love having a balcony. Having easy, affordable onsite self-parking is a bonus. Love the Ravel!

Property was great, I didn’t really have time to explore the hotel. But my room was so nice facing the bridge and the water. Sounds at night was too loud since the rooms doesn’t have any insulation. I didn’t like that I could hear all the cars that drive bye

Everything was amazing!

We were there for the party next door, so it was convenient for the occasion. The club next door started playing music at 11am the next day so if you aren’t going for an event there, don’t expect peace and quiet. The place was clean enough. Room had a small fridge, so that was nice. The AWFUL thing about the stay here was the internet, you can’t stream anything on TV, and the WiFi didn’t work for the majority of the time we were there.

Great experience!

The room was very nice however limited dining is a little rough. Also, the time that I stayed, there was an event on the same floor I stayed at. So around 11p, there were a lot of people on the floor being loud.

Everything was great but the room faced a busy street with a lot of traffic and noise

Very nice and clean

Extra charge

Nice room for a quick trip into nyc without the nyc prices.

My biggest issue is that this is false advertising. The pool is not included at all in this stay. The room was a little dirty around the edges but the view was everything. The lobby had an odd smell to it. I wouldn’t stay here again.

The property was georgeous!!!

Some of the kindest staff we have met in NY. They were so nice. From the valet to the front desk. The room was clean. There were power outlets that didn’t work and the shower door hinges have large holes/gaps in them. Only other problem was the smell of marijuana as we walked in the hall and just outside the exit door.

I stayed here a few times and always my go to when I’m in the area, always a great stay! No complaints!

Perfect stay!

Good coffee in the lobby in the morning. Courteous staff at the reception desk as well as maintenance. Spacious room with refrigerator. Clean bedding (though the mattress felt too soft). Nice bathroom but the sliding frosted glass doors didn't close all the way to be able to latch. Bathroom vanity sink was a bit high for short people. Easily found street parking around the hotel. A bit of a walk to the nearest convenience store as well as to the subway station and a few streets in the neighborhood didn't look very clean but the hotel itself was great. Overall we were happy with our stay.

staff was vdery helpful

Extremly rude and disrespectful staff

Very nice and clean