Overall Ratings & Reviews Arum Barut Collection - Ultra All Inclusive

Property was excellently maintained and the room we had was large and spotless. Staff were generally great, only issue was that the food was not up to the standard we expected in terms of quality and choice in comparison with the only other AI hotel I have stayed at in Turkiye

The hotel and grounds were stunning, and our sea view room with a balcony was very comfortable. Staff were very accommodating and attentive. A dizzying variety of food was offered in the dining room. The outdoor nightly entertainment was delightful.

Travelled as a couple and was our 5th stay at this hotel. Everything was wonderful. Hotel is spotlessly clean. Grounds are beautiful. Staff are professional and friendly. Food was delicious and plenty of vegetarian options available. We particularly liked the fresh pasta station. We had great fun playing archery and darts with Volkan. Animation team are great, they are visable and inviting if you want to engage but not pushy at all. Reception service was efficient, welcoming and professional in particular by Ibrahim. We loved everything about our stay and we will continue to return to Arum Barut.

Amazing stay but housekeeping forgot to put coffee cups in the room

Nice pool size . 2-3 min walk to the beach. A nice hotel for family.

This place is perfect! It’s perfectly clean and hospitality is awesome! Foods are fresh, delicious and variety is very big ,everyday we had a different special foods as well. No hesitation about booking again !

My daughter and I stayed here from 23/3 to 30/3 in a beautiful Seaview room. I can't give enough praise to the all of the Staff who made our holiday a brilliant experience. The front of house staff were so helpful and went out of their way to book taxis and suggest nice places to visit. The restaurant staff worked incredibly hard and the variety of food every day was spectacular. Cellists and violinists played guests into the restaurant and the Waiting Staff were super efficient. Our room was spotless and remained so throughout our stay. We can recommend the treatments at the Hotel Spa. The Staff there were welcoming and made us feel welcome and relaxed. The Hamam experience was fantastic. We loved the range of languages spoken by the hotel staff and also the kindness from local people that we spoke to. We had never been to Turkey before but this experience is definitely one that we would love to repeat.

Went from this hotel to titanic Mardan palace and the step up is big.

I really couldn't fault our stay at Arum Barut Collection. Beautiful, spotlessly clean hotel. Amazing buffet, such a wide selection of beautifully cooked food. Nice wine, lovely bar overlooking the beach which was perfect for a pre dinner glass or two watching the sun set. All of the staff were super friendly and accommodating. The barman in the lounge bar had an amazing memory for our preferred post dinner tipple. In terms of entertainment, our room was close to the pool bar so we often listened to the live music from our balcony. I can't comment on the entertainment elsewhere. We were travelling just with our youngest 16yr old son. He made full use of the gym. Also recommend a visit to the hotel clothes shop where the lovely shop owner will show you a range of top brand t shirts etc at competitive prices. Outside the hotel, we walked into Side daily along the sunny prom which was bursting with bright flowers and interesting planting. It was maybe a 40 minute brisk walk but busses run from outside the hotel if you don't want to walk or you can call a taxi. Lots to see in Side. The ampitheatre is a must as is the museum. Will certainly return. I miss that buffet so much!!

Very quiet and peaceful. Even though there were some challenges in check-in, The stuff went above and beyond to help and find a solution.

The staff was informal, the brands of the drinks were modest. The sea was all covered with large rocks. Also, there was a water sports company just next to private beach. The jet boats cause large waves which makes the swimming experience unbearable. To sum up, last year we had a wonderful vacation in another Barut hotel. However this one was a total disappointment.

Staff are amazing. They go out of their way to ensure guests’ satisfaction. Food is very good. Overall very pleasant stay.

Our stay was average. Our expectation was high considering this is a 5* resort but there were some obvious issues in the hotel. Ill list both good and bad points. Good 1) Main restaurant had alot of variety of food 2) The grass, flowers and plants were nicely landscaped and maintained well. 3) The chinese restaurant was reeally good. The food was fresh and service was top notch. 4) The room/villa was big enough. 5) For kids, they provide milk, good stroller, high chair as and when required. Bad 1) Biggest disappointment was they stop heating the pool in May and expect the weatger to heat up (trying to save costs). We had not so hot days (max temp 24 with low 17) so the pool went really cold. Therefore, we cant really use the pool. They also for some bizaare reason close the indoor pool (only allowed for aquabike). It wasnt heated either so we were shivering. This might be hotel policy but this is a 5* hotel where we spend huge amount of money and expect that the main purpose of our trip is taken care of. Hugely disappointing. Ofcourse you cant use the slide because you will have to deal with cold water. 2) Wifi signal wasnt consistent. 3) In the main restaurant, 90% of the plates had rotten egg smell. They dont properly clean their plates . 4) Burger Inn restaurant was aweful with buns which were breaking up and patty that felt like McDonald's. 5) Bonsai restaurant had salty food Passterrrie had old not fresh pastry. 6) Some of the staff didnt know how to speak Englis

Friendly staff, excellent service.

The best hotel I’ve ever stayed at in my life !!!!! Absolutely incredible

The staff were friendly, particularly Olga and the other aqua bike and aqua aerobics lady. The restaurant staff and GRM were great too. The big issue I had was lack of COVID protocol. Tables were not cleaned between guests, table clothes not removed and replaced for new guests, no hand sanitiser on entering the restaurant from the poolside (there was sanitiser when entering from the lobby). Guests were not told to wear masks in the restaurant when selecting from the buffet, although the buffet was served to us by the staff, which in these times was definitely preferred. The sunbeds were never sanitised or wiped. I think more could have been done to meet a better COVID standard, that said I am home got and well. These are challenging times for a large resort. I still enjoyed my holiday.

Property very good value for what you pay. If you have had the privilege to stay at the Jumeriah group of hotels or the One & Only in Dubai then I would say the Barum Hotels are more of a good 4 star than a 5 star, just missing the the attention to detail of a true 5 star. Saying that would I stay again?, Yes purely because of the value for money that you get.

Excellant service received by waiting staff & bar staff, reception & guest relations very helpful, good variety & standard of food in all restaurants as was quality & choice of drinks. Entertainment, first class professional acts both for evening show & live music. Felt the entertainment team were a bit of a let down & not up to the standard of the other Barut hotels, with the exception of the childrens entertainment team.

Initially we had some hiccups on arrival. Emre the front office manager went out of his way to help to create a positive change and experience for which we appreciated. The hotel is part of the barut chain of which we are very familiar. The concept was the same and the staff here very friendly and very helpful. Customer service was excellent and we appreciate the kindness and hospitality, especially from Emre. Sea view room was excellent. Well appointed. Resort smaller than other Baruts we have been to but staff quality was excellent.

Weather was amazing the food was lovevely a good variety of dishes on offer but they do with serving some hot food after midnight instead of cold food as there Sistor hotel hameers do offer the option of hot food after midnight but overall it was a goo relaxing holiday