Overall Ratings & Reviews SpringHill Suites Shreveport-Bossier City/Louisiana Downs

Excellent

Like the area around Louisiana Downs.

Friendly and clean

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Staff at the front desk are very courteous and professional! They made the stay. The renovations were not an issue. The room divider/glass were dirty and had something splattered on them. Other than that it was great!

Everything was perfect

Gary at the front desk was inviting, friendly & genuinely seemed to care.

honestly should not be charged a penny for staying here, extremely noisy got woken up at 6 am by employees on the first floor smoking and hooping and hollering and laughing on the first floor. the bed was hard as a rock the heat/ac would not work and the building was dirty due to so many renovations going on.

The staff were very friendly and exceptional. I can only speak for our room, but it was not the cleanest. Noticed stains on the carpet and sofa. But it was not too bad. The breakfast was very good and lot of options. Overall experience was nice.

Okay place to stay! There was a lot of noise, tv internet didn’t work and not a lot of enmities in the room overall it would be my last option to stay again

Reserved 2 double beds. Only had a king and couch. TV was very small. One ice machine totally very far away.

Staff was super friendly and helpful. Location was convenient.

Very nice place. Front desk was super nice and made checking in a breeze

Best staff ever!

The rooms were clean and really nice! Enjoyed this visit and the front desk staff were kind and very helpful!

I liked everything about our stay!

Clean and comfortable rooms. Nice staff a win win

The front desk staff were all friendly and pleasant. I understood my room would be serviced every other day. We checked in Friday afternoon and understood our room would not be serviced on Saturday. We left our room on Sunday around 11:00 am and returned around midnight to an unserviced room. We were very disappointed not to have fresh towel and the coffee replaced for the next day.

Very clean hotel. Breakfast was well stocked and clean eating area. Friendly staff. I would not hesitate to stay there again. Gym cable machine was broken, which would be the and the toilet in my room had to be repaired, which was done promptly.

I didn't feel like the property was as inviting as the rating suggested and also the room didn't seem as clean, seemed a little sticky and humid