Overall Ratings & Reviews Holiday Inn LOUISVILLE AIRPORT - FAIR/EXPO by IHG, an IHG Hotel

Excellent bar service staff. Front desk always in their phones.

A large room very clean.

No issues

Omg what a great hotel! Staff is amazing and the breakfast so great! We loved it so much it will be our go to hotel for sure!

Hotel needs to be updated, staff at desk were not very friendly

I enjoy staying there. I go there for work to fly out. Everybody’s great. Very helpful. Very kind. Always with a smile. My room is wonderful. Thank you. Everybody.

Great room and location

Very Clean

I stayed one night out of the two nights I scheduled and found a bed bug. I let the front desk know, the manager Jennifer was very rude about the situation. I was told this was not a bed bug when it in fact was

Employees were friendly, and the room was comfy. Close to the airport, but the airplanes weren't as loud as you would think.

Nice

Didn’t really stayed long but it was a good experience overall

Loud noise from airport and a/c but the rest is good breakfast was really good with fresh fruits. Room and everything was clean

Staff very friendly and helpful. Close to restaurants. Only bad thing was you heard planes takeoff all night.

Just average. Nothing exceptional. A little on the dirty side - especially in the bathroom. Overall a 3 rating. Could be better but I’ve been in much worse!

Cleanliness

Front desk Customer service wasn't the best; beautiful property.

Hotel rooms need an update. Room was clean and beds were very comfortable however.

The property is old and terribly maintained although it’s very clean it needs to be updated

Clean and nice hotel. Would stay there again.