8.8
Very Good
From 877 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

8.6

Service and Facilites

9.2

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Traveler Reviews Holiday Inn Express HAMILTON, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Comfortable hotel, reasonably priced next to retail park.
Rachael
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice hotel and incredibly friendly staff made the stay even more enjoyable. We had a family room which was well equipped. We often stay at a neighbouring hotel but will switch to Holiday Inn from now on
Muhammad
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was not ready and we waited for around 30min or so to allow them time to prepare room. Reception most of the times remain unattended. Parking is far away from the hotel just in case if you have luggage to bring. I do not recommend this hotel for more than one night.
Rachel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful place to stay staff go out of their way to help you and so friendly,, will definitely be back
James
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stay here for a few days, on average 3-4 times a year and some of the regular staff remember us (or perhaps its our dog 🤔), each time we visit. For a big corporate company, the personal touch makes a nice difference and weve always found the staff to be friendly and welcoming.
Donna
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent accommodation, excellent staff, walm and friendly welcome could not fault this hotel in anyway. This is our 2nd stay and look forward to staying there when we return to Scotland.
Christian
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I like the location of this hotel being close to the motorway and with a carpark nearby with superfast ev chargers.
Ronald
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff always welcome you are helpful and freindly.
S M
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We were greeted in a most welcome manner. Given clear instructions and helped book my car in. Brilliant staff good breakfast. I will be returning.
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel was convenient for attending parkrun
Bethel Udobuisi
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Awesome!
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Always enjoy a Holiday Inn, I know exactly what I'm getting.
Jeff
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff here is excellent!
I
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Easy to find, modern hotel easy parking, plenty of food options around. Staff excellent on check in
Sandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Cannot fault our stay. Pleasant staff, lovely comfortable room, everything clean and bright, wonderful breakfast.
Keegan
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Second year there, never had any issues
Michelle
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Apart from the actual fact management (only hoover when you're around, must hear the lift!) staff and other staff having to clean during the night, kept back and not payed i think thats out of order!
Saad
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Disgusting staff,arrogant behaviour at nughy and non supportive
Margaret
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room adequate for our needs, car park adjacent
Winifred
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff great,
Number of reviews per page
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