Overall Ratings & Reviews Holiday Inn Express JACKSONVILLE EAST by IHG, an IHG Hotel

We decided to stay at a hotel for the night because we were having some issues with our water at the house and we all needed to get a shower. We stayed in room 207. Was a little disappointed when the tub wouldn’t drain after our showers.

It was clean and very welcoming

Property was clean and staff was pleasant. Room was noisy and water pressure for shower was sub par. Breakfast was decent for carb eaters.

we enjoyed our brief stay here and they were so accommodating

Staff very friendly.quiet area

I like how quiet it was. The breakfast was good.

Don't like the location looks little sketchy

Nice hotel stay. But getting off the main drag and turning into Jefferson can be tricky or missed.

Breakfast sucked

Weird location

Cons: I saw many dogs during my stay, which was unexpected. Overall the hotel is outdated....a transition piece was missing between the carpet and the tiles, there was an awkward strong smell in the closet, and the breakfast options were lacklustre. Pros: easy check in service, and location was close to my family.

I love the fact that my family had a lot of room.

The variety of breakfast and Excellent customer Darren was awesome

It was a safe convient place to stay and met the needs of our family of 6

The hotel was gross. It was dirty and run down. The pool was disgusting—and closed. The breakfast was not good and most things were out. We had to wait for coffee, for eggs, for bacon, and for cinnamon rolls. If you wanted fruit loops you were in luck. Couldn’t get out of there fast enough.

Hard to find the turn for the hotel since it's literally behind the dealership. Also the lights is not sufficient, its too dim and dark, not something you want from a hotel. Overall the hotel is nice, clean, and on the newer side.

Great!! Very happy!!

So clean and I loved it

Very clean, comfortable, friendly staff.

The overall stay was nice, definitely good for a short stay while you explore the city of Jacksonville.