Thank you Expedia for the excellent opportunity to stay and the Hotel Plaza Casino excellent staff Clean Room

Clean roon and friendly staff

The hotel is very good value with a beautiful quaint ambiance but the water has a strong smell of sulfur and the listing on Expedia is misleading and false advertising. It says hotel provides " a rare find-convenient airport shuttle servive for easy travel ". This is a blatant lie and we are seeking reimbursement of 450 pesos paid to a private car arranged by the manager, who led us to believe that it would be at the expense of the hotel. We made a reservation through Expdia based on it's ad . This is tantamount to fraud and we request compensation for your misleading ad on which we based our reservation.

I been few times in this hotel. And is very clean and modern. The food at the restaurant it’s very good. And the staff are always nice.

quiet

The room was okay, not as picture. I was not offered breakfast.

everything was great: Clean rooms, friendly staff, fast check in procedures

The breakfast menu is varied and fresh. The attention very good. Excellent cleanliness too. One of the best options to stay with excellent service by all the staff.

I use walker and can not use the stairs and elevator not working

Very clean and really nice room comfy beds and very friendly front desk people who helped with any and all issues, highly recommend

👍

Yes

Friendly staff. Buffet was good. Spacious room.

This is a comfortable place, simple but works for me. The guadalajara city is beautifull and the hotel have an excelent location

Location is great. Staff very friendly. Showers are a bit low pressure with slow hot water.

Breakfast Buffet was kind of basic …

This hotel is one of my favorite if not the only one I always chose when I travel alone or with family. They always accommodate my needs of special suite #. Quite and so close to downtown you don't need any type of transportation, but if you need one, Metro (Tren Ligero) is just 60 meters away!! easy to navigate on Metro and safe to walk on City. and the best,,, the staff lovely Younge people always ready to please you , Thanks to everyone :) Moises Adrian from Toronto

Everything was great, and the fact the train station its very close by, and a convenient oxxo store.

Nice

Although the elevator was not operational during my stay, the hotel is nice with a restaurant and easy access to transportation.