Good location for our situation

Good hotel for traveling up and down the autostrada. Walking distance from a few cafes, pizzerias and a shopping mall. Great value. Above average breakfast.

Great place

I booked this hotel because it had decent reviews when I booked it (February 2024) and it had a really nice looking pool that my family was excited to use at the end of our 3 week vacation in Italy. Unfortunately, when we got to the hotel it was in a very distressed, ugly and dangerous looking area (surrounded by abandoned buildings with broken windows), a defunct supermarket, and almost no restaurants. When I checked in, I think I was the only person that was checking in that day as my reservation was the only one in the receptionist’s folder, I was told that the parking was free but that the pool would cost a lot of money/person/day to use. This was not disclosed in the Hotels.com listing or anywhere else, and would have been the first reason I rejected this hotel. The bad neighborhood and scary neighboring buildings would’ve been the second reason not to book, if that had been disclosed. Staff was very nice, breakfast was plain but functional with decent staff, the room was clean but so very old, the bathroom looked clean but with mold in the grout, and the beds and pillows were almost unsleepably uncomfortable. We accidentally left an insulin vial in a cooler in the refrigerator and I could not get anyone to answer at the hotel to find out if they were holding it or if I could have it sent to me, and they never notified me. I am horrified that I was charged anything for this stay, and even more distressed that it was so expensive for such a terrible experience.

I booked this hotel because it had decent reviews when I booked it (February 2024) and it had a really nice looking pool that my family was excited to use at the end of our 3 week vacation in Italy. Unfortunately, when we got to the hotel it was in a very distressed, ugly and dangerous looking area (surrounded by abandoned buildings with broken windows), a defunct supermarket, and almost no restaurants. When I checked in, I think I was the only person that was checking in that day as my reservation was the only one in the receptionist’s folder, I was told that the parking was free but that the pool would cost 25 Euro per person per day to use. This was not disclosed in the Hotels.com listing or anywhere else, and would have been the first reason I rejected this hotel. The bad neighborhood and scary neighboring buildings would’ve been the second reason not to book, if that had been disclosed. Staff was very nice, breakfast was plain but functional with decent staff, the room was clean but so very old, the bathroom looked clean but with mold in the grout, and the beds and pillows were almost unsleepably uncomfortable. We accidentally left an insulin vial in a cooler in the refrigerator and I could not get anyone to answer at the hotel to find out if they were holding it or if I could have it sent to me, and they never notified me. I am horrified that I was charged anything for this stay, and even more distressed that it was so expensive for such a terrible experience.

Great. Staff could not have been nicer.

Comfortable overnight stay. Outside the hotel is dirty and unattractive. Happy to move on.

Nice friendly hotel. Receptionist was welcoming and helpful. Breakfast was basic but enough and for the price we paid we were very happy!

Called to request cancellation because our ferry to mainland Italy was cancelled. Was advise that the cancellation would be enacted, but the credit card charge was posted anyway. Not very sensitive or considerate.!!

The photos make the place look alot nicer than it is. It was probably decorated last possibly in the 80s. Pool is nice but was all closed and no beds out. Breakfast was basic. Room only had a small old shower cubicle. No plug sockets by the bed which is annoying as needed to charge phone at night and it has an alarm for the morning. Had to wait until 3pm to check in even though there was possibly only 3 rooms booked in the whole hotel. Area was an industrial estate. Sheets were so thin I could see a hair underneath them on the mattress

A relatively inexpensive hotel with staff, who is willing to help despite some challenges with English. On site parking is a big bonus. However, the area is a bit unpleasant.

Nice hotel, easy to find, ample parking. Easy check-in with very pleasant staff. Breakfast plentiful. Easy drive to Tivoli and the museums and villas. Easy access to Rome periferia. Very noisy from main road passing by, despite double glazing. Linked with adjacent four or five star hotel for evening dining and wellness facilities.

Friendly, helpful staff. Cleanliness of room, under bed large dust balls, sticky floor, bathroom not cleaned daily. Drab decor, Very little to choose at breakfast. just hot drink, cereal or cake. WIFI needs staff to help to reconnect each day.

This hotel is the little brother of the Grand Hotel Duca D Este next door. Basically the same deal with no restaurant or bar. The rooms are slightly noisier and smaller but quite comfortable.

Very nice hotel for the price and a kind staff. Breakfast at the neighbour Grand Hotel.

We had found ourselves in a bind and had to find a place last minute. This hotel was the perfect answer and it was a short drive from Villa D'este. The concierge knew enough english to help us get set up and the room was tidy and comfortable. We would definitely stay again if we return to Tivoli in the future.

The hotel and services were great. We were actually updated from the 3 star Tivoli Hotel to the 4 star Grand Duca Deste Hotel next door. The Grand Duca earned its 4 stars from its lobby, dining rooms, bar and other services. However, the mattress in our room was in the shape of a saucer, and one of the blankets has a tear in it.. They needed to be replaced. Surprisingly, we slept very well.

This is a nice little hotel with the more modern large hotel built beside it. We stayed here for 1 night on our road trip, booked in speedily and free parking. Our room was fine, nice and clean but we were a bit worried as we overlooked the busy road. We need not have worried as we had a great nights sleep, traffic sort of vanished the later it got plus the double glazing so no probs on that front. We were told we can use the hotel swimming pool next door, virtually 50 ft. from this hotel. The pool is stunning well maintained has a life guard and to top it all we had this large pool to ourselves........NICE. Breakfast is served in the new hotel and is lovely, the room has a pool in the centre of it. The Tivoli is in need of some TLC but don't let that put you off, it's clean quite and for the price more than satisfactory. The pool and the excellent breakfast next door was a winner for us. Try it and see, you will not be disappointed.

very good value but awkward location

While the hotel room was clean, I found the hotel itself to be very run down. Lighting in the hallways was very poor. Finding the hotel was very difficult - even with the use of GPS. Had to stop at a local police station to get help. Took over an hour to find the place. Despite what's advertised, this hotel does not have WiFi, and does not serve breakfast in the hotel. Both are offered at the hotel next door to the guests staying at this hotel. Breakfast was good, but inconvenient. I can't say I would stay at this hotel again.