Great customer service! Great location!

Wonderful stay.

This property was fine for a one night stay. The staff was super helpful and friendly and the location of the hotel is great!! Only two negatives: 1) The air conditioner in our room did not work well, so if you are coming in the summer and AC is a priority be aware. 2) The Expedia listing says this property has a laundry, but it does not. We were told we’d have to walk to a laundromat around a half mile away.

Perfect location in the heart of it all! Excellent hotel. Fabulous staff. Good breakfast. Not American level air conditioning but this is Europe.

Lovely staff. Good breakfast. Excellent location.

Excellent place to stay, we were just a few steps away from the main plaza. The breakfast was delicious. 1000%recommended

Lovely, very central hotel. Reception were very helpful.

Beautiful hotel located 10 minutes walk from most World Heritage Sites. Close to restaurants and shops. Room was clean and well maintained. Staff were helpful and friendly. Breakfast was excellent. Fresh fruit and great muesli.

Stayed 1 night before taking a cruise. We took a train from Bologna and walked from the train station to the hotel. It was not difficult and we would absolutely stay here again. We took the stairs to our room except to take the luggage up, it is a very small elevator but a great memory. The room and bed were small by US standards but the bathroom was a very good size and the bed was comfortable. I loved that our windows opened to a courtyard. Everyone we had contact with at the hotel was helpful and friendly. Breakfast was nice with a good variety. The location was perfect for us to wander around and explore. It was quite close to the tomb of Dante and we enjoyed the reading at 6pm outside the tomb. There were plenty of food options and gelato shops near the hotel. I wasn't sure about taking a shuttle from the hotel to the cruise because the hotel is in an area closed off to cars. It was no problem at all, the cruise shuttle is allowed to pull up to the hotel. There are 2 gelato shops right outside the hotel so we had a gelato while waiting for the shuttle.

Nice location, large rooms with darkening blinds. Room was quiet.

Great central location. Quiet inside rooms. Staff also very helpful. Giant room light fixture! Very small shower, though. That room key is attached to a very heavy and bulky key ring to remind us to leave it when we go out. Quaint; I remember it from pre-EU days! Breakfast staff was great; concierge too--always there. Marco, you're sweet; thanks for all your help.

Clean my

Excellent location, clean, nice rooms, staff was friendly and welcoming. Hotel decor is dated but nice. I would stay here again and recommend to friends.

Fun

Very good breakfast Helpful staff.

Though they have an Air Conditioner in the room, they were not willing to turn it on during the beginning of a heat wave. They did help and pivot with a full standing fan which was very appreciated 👍

Staff was lovely. Beds were truly awful. The hotel is very reasonable price, but really needs work. Probably a better choice for students than people our age.

Probably the best location in town. Easy to get to all the sights, and there’s a gelato place right across the little street. The staff were very helpful and nice in every way. Breakfast did not offer as much variety as we expected (no cheese or cold cuts), but it was plentiful and nice enough. A typical 3star hotel, but beginning to show its age so needs some updating.

Conveniently located. We reserved this hotel because the shuttle to the cruise port pick up right there. Bed was very hard. The hotel is going through renovations and there are some areas that looked like they were under construction. Just in the center of the town. 10 steps from plaza del pipiolo and a few steps from the covered market and a lot of shops. Our room was clean and spacious. The Buffett included was basic. But the staff is incredibly warm and helpful.

The gentleman who checked us in and greeted us on each return was so friendly and helpful! We felt like we made a new friend! Our stay was great.